Behind every vehicle lies a story of data. We decode the signals, patterns, and anomalies that matter most to your safety and decisions.

The Signal in the Noise

Every vehicle generates thousands of data points. We find the patterns that matter.

Official Recalls

Critical safety issues identified by manufacturers and NHTSA.

Consumer Complaints

Real-world problems reported directly by vehicle owners.

Service Bulletins

Known issues and repair guides sent from manufacturers to dealers.

Defect Signal Score

Our proprietary algorithm that flags potential issues before they become recalls.

Industry Safety Insights

Our platform processes more than 1.5 million consumer complaints across 1,507 manufacturers to reveal patterns in crashes, fires and injuries. Use these insights to make informed decisions about your next vehicle.

Total Complaints Analyzed

0

Total Communications Monitored

5,312,481

Average Crash Rate (%)

0

Average Fire Rate (%)

0

Top Manufacturers by Complaints

Bar chart showing top automotive manufacturers by total consumer complaints, with Ford, GM, and Chrysler leading

Crash vs Fire Rate (High‑Risk Manufacturers)

Bubble chart analysis showing crash rate versus fire rate for high-risk automotive manufacturers, with Tesla showing highest crash rate at 11.88%

Complaint Volume Distribution

Doughnut chart showing automotive complaint volume distribution, with 92% of manufacturers having fewer than 100 complaints

Key Takeaways

Over half of all consumer safety complaints originate from just three auto giants—General Motors, Ford and Chrysler—revealing systemic quality issues. Meanwhile, 92% of manufacturers have fewer than 100 complaints, underscoring the gulf between big players and the long tail. Tesla's vehicles show the highest crash rate at 11.88%, far above the industry average of 6.83%. Harley‑Davidson also exceed 10% crash rates. Use these insights to avoid high‑risk models and choose safer rides.

Get Your Personalized Safety Report

Intelligence, Simplified

Complex data becomes clear insights. Watch your vehicle's story unfold.

THE SAPIENTIA REPORT CARD

Your Vehicle's Safety, Simplified.

No more digging through technical documents. We distill everything into a single, easy-to-understand report card. See an overall safety grade, key statistics, and our proprietary "Areas to Watch" so you know exactly where the potential risks lie.

See a Sample Report

Vehicle Safety Report

2022 Tesla Model Y

Overall Grade

B-

5

Recalls

152

Complaints

12

Bulletins

Areas to Watch (High Defect Signal)

Front Suspension

HIGH RISK

Heat Pump / HVAC

MODERATE

Phantom Braking

MODERATE

Advanced Tools for Professionals

For law firms, researchers, journalists, and fleet managers who need to go deeper. Unlock powerful analytics and stay ahead of emerging issues.

Cross-Vehicle Comparison

Compare defect signals for the same component across different models and manufacturers.

Fleet-Wide Analysis

Upload a list of VINs to get a consolidated risk report for your entire fleet.

Real-Time Alerts

Get notified when a defect signal for a vehicle you're tracking crosses a critical threshold.

Get in Touch

Have questions about vehicle safety data? Need professional insights? Contact our team for personalized assistance.

Contact Information

Explore Brand Reliability

Dive deep into manufacturer-specific reliability data and safety insights.