Genesis Incident Report - Sapientiae.io

This report provides a formal, analytical synthesis of consumer safety complaints and reported issues across various Genesis vehicle models. The purpose of this analysis is to identify, categorize, and evaluate recurring safety concerns to inform engineering, quality assurance, and regulatory efforts.

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The scope of this analysis is based exclusively on the provided source context. Reported incidents have been systematically categorized by vehicle model and affected system—such as the electrical system, engine, or advanced driver-assistance systems (ADAS)—to identify patterns and widespread safety vulnerabilities.

This document is structured for review by safety engineers, quality assurance managers, and regulatory affairs specialists. It aims to provide a clear and data-driven assessment of potential systemic weaknesses that may require further technical investigation or corrective action. The following sections detail the high-level findings before proceeding to a granular, model-by-model analysis of the reported issues.

2.0 High-Level Findings Across Genesis Models

This section distills the most frequently reported and severe issues observed across the entire Genesis lineup, providing a strategic overview of potential systemic weaknesses. The analysis highlights vehicle systems with a high volume of complaints or those designated in the source data as having a "High" or "Medium" widespread level of reported incidents.

The data reveals significant cross-model safety concerns concentrated in a few critical vehicle systems. The most prominent issues identified are:

Engine & Fuel/Propulsion System: The most significant systemic risk identified is in this area, with issues designated as High widespread for the G80, GV70, and GV80, and Medium for the G70. Complaints consistently describe sudden loss of motive power, engine stalling in traffic, and hesitation during acceleration.
Electrical System: Failures in this system are pervasive, rated as High for the G80 and GV60, and Medium for the G70, G90, and GV80. Reported issues range from complete vehicle shutdowns and instrument cluster blackouts to persistent charging failures in electric models.
Power Train: Closely related to engine issues, powertrain malfunctions are rated as High for the GV70 and Medium for the G80. These complaints often involve vehicles entering "limp mode," erratic shifting, and failure to accelerate.
Steering & Brakes: The G80 model exhibits a Medium widespread level of complaints for both its Steering and Service Brakes systems, with reports of binding steering wheels and inconsistent brake performance.
Wheels: The G80 also shows a Medium widespread level of issues related to wheels, primarily concerning frequent and premature tire failures.

The simultaneous prevalence of 'High' risk engine failures and pervasive electrical system faults suggests a potential disconnect between hardware durability and software control systems, or perhaps a systemic issue with a common tier-1 component supplier across multiple platforms. The high concentration of issues related to the engine, electrical system, and powertrain—the core components responsible for vehicle operation and safety—indicates fundamental challenges in vehicle reliability. These overarching findings set the stage for the detailed model-specific analysis that follows.

3.0 Detailed Analysis by Vehicle Model

3.1 Genesis G70

The safety profile of the Genesis G70, based on consumer complaints, is defined by a pattern of failures in its core operational systems. The data points to a critical vulnerability in the powertrain and related electronics, manifesting as engine stalling, hesitation, and sudden power loss. These are compounded by a range of electrical malfunctions, suggesting potential issues with component reliability and system integration that create significant and varied safety risks.

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AIR BAGS: Airbag System Failure Warnings

Widespread Level: Emerging
Number of Complaints: 3
Summary of Reported Failures: Reports describe random airbag system failure warnings appearing while driving. One complaint links these failures to an air leak that caused the cabin to fog up, while others mention involvement in major accidents without specifying airbag performance.
Potential Safety Implications: A malfunctioning supplemental restraint system presents a critical safety failure. Erroneous warnings can erode driver confidence, while a failure to deploy in a collision can lead to severe injury or death.

Chest Clip, Buckle, Harness: Child Seat Harness Malfunction

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single complaint describes a NUNA RAVA model car seat installed in the vehicle where the harness straps failed to function as intended while occupied.
Potential Safety Implications: Failure of a child restraint system harness can result in the child not being properly secured, dramatically increasing the risk of serious injury in a crash.

ELECTRICAL SYSTEM: Infotainment Failures, Warning Lights, and Stalling

Widespread Level: Medium
Number of Complaints: 14
Summary of Reported Failures: Complaints describe a wide array of electrical issues, including infotainment systems freezing or going black, multiple dashboard warning lights (ABS, traction control) illuminating simultaneously, and engine shutdowns. Several complaints ([1988082], [1991869]) note that parts are unavailable for a related recall (24V107000). Other reports detail vehicles entering "limp mode" and power seats failing in a reclined position, preventing seatbelt use.
Potential Safety Implications: Sudden engine stalls create a collision risk. The simultaneous failure of multiple safety systems (ABS, traction control) compromises vehicle control. A blank infotainment screen can distract the driver, and inoperable seats can render safety restraints useless.

ENGINE: Stalling, Hesitation, and Sudden Loss of Power

Widespread Level: Medium
Number of Complaints: 17
Summary of Reported Failures: Consumers report engine stalling while stopped in traffic, significant hesitation (3-10 seconds) upon acceleration from a stop, and sudden loss of motive power while driving. Multiple instances of the vehicle entering "limp mode" on the highway, rendering acceleration impossible, are also documented. One complaint details a complete powertrain failure, causing the vehicle to shut off in traffic.
Potential Safety Implications: A sudden loss of motive power creates a high-delta-V collision risk, particularly in dense, high-speed traffic, and removes the driver's ability to take evasive action, representing a catastrophic loss of vehicle control. Hesitation when accelerating into traffic can lead to T-bone accidents.

ENGINE AND ENGINE COOLING: Recall Parts Unavailability

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: These complaints are related to a recall (NHTSA Campaign Number: 24V191000). Owners report receiving the recall notification but being unable to have the repair completed due to a lack of available parts at dealerships.
Potential Safety Implications: The inability to perform a recall repair leaves a known safety defect unaddressed, continuing to expose the owner to the risks outlined in the recall notice.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR: Intermittent Oil Pressure Light

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single report indicates that the oil light illuminates shortly after an oil change, but it turns off while the vehicle is in motion.
Potential Safety Implications: An intermittent oil pressure warning light can mask a serious lubrication issue, potentially leading to catastrophic engine failure, or cause driver uncertainty and distraction.

EXTERIOR LIGHTING: Headlight Assembly Condensation

Widespread Level: Unique
Number of Complaints: 4
Summary of Reported Failures: Multiple owners report issues with headlight assemblies, specifically condensation and water getting inside the units, requiring replacement. One dealer reportedly denied warranty coverage, attributing the issue to rock chips.
Potential Safety Implications: Moisture inside a headlight assembly can cause the light to short out or fail, reducing forward visibility at night and increasing the risk of a crash.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Phantom Braking

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: Consumers report "phantom braking" incidents while using Adaptive Cruise Control. The vehicle sounds warnings and applies emergency braking suddenly and aggressively at highway speeds, despite no obstacles or other vehicles being present.
Potential Safety Implications: Unexpected and aggressive braking on a highway poses a severe risk of causing a high-speed rear-end collision, especially in heavy traffic.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Erratic AEB Behavior

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Reports include one instance of unintentional acceleration resulting in a crash while parking, and another of phantom braking while using adaptive cruise control.
Potential Safety Implications: Malfunctions in the AEB system are critical. Unintentional acceleration can cause collisions with property or people, while phantom braking can initiate rear-end collisions.

FORWARD COLLISION AVOIDANCE: WARNINGS: System Malfunction Warnings

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: One report describes a loss of acceleration on an expressway accompanied by the illumination of the collision warning and check engine lights. Another report details unintentional acceleration that led to a crash.
Potential Safety Implications: The combination of a loss of power with a collision warning light can confuse a driver in a critical situation. Unintended acceleration presents a direct and immediate crash risk.

FUEL SYSTEM, GASOLINE: Failure to Accelerate and Recall Parts Unavailability

Widespread Level: Low
Number of Complaints: 8
Summary of Reported Failures: Owners report a failure to accelerate when depressing the gas pedal, both at speed and when merging onto a highway. Several complaints also note receiving a recall notice (24V528000) but being unable to get the repair done due to unavailable parts.
Potential Safety Implications: The inability to accelerate as expected, particularly when merging into fast-moving traffic, creates a high-risk scenario for a collision.

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS: Gasoline Fumes in Cabin

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single complaint describes the presence of gasoline fumes inside the vehicle cabin, both while driving and when parked.
Potential Safety Implications: Gasoline fumes in the cabin are a significant fire hazard and can also pose health risks to the occupants from inhalation.

FUEL/PROPULSION SYSTEM: Loss of Power and Fuel Pump Recall Delays

Widespread Level: Medium
Number of Complaints: 11
Summary of Reported Failures: Complaints mirror those for the Engine and Fuel System, including long hesitation upon acceleration, vehicle shuddering followed by a complete loss of power, and the powertrain shutting off completely in traffic. Several reports mention delays in completing a recall for the high-pressure fuel pump due to parts unavailability.
Potential Safety Implications: A sudden loss of motive power is one of the most dangerous failures a vehicle can experience, creating a high probability of a collision, especially on busy roads.

POWER TRAIN: Hesitation and Sudden Powertrain Failure

Widespread Level: Low
Number of Complaints: 8
Summary of Reported Failures: Reports include hesitation on acceleration, the vehicle entering limp mode on the highway, and complete powertrain failure leading to a vehicle shutdown in traffic. One owner reported a total transmission failure on the freeway with no prior warning lights. Other reports mention stalling when coming to a stop or immediately after starting.
Potential Safety Implications: Any sudden failure of the powertrain can lead to a loss of vehicle control and a high risk of a crash. A vehicle stalling or shutting down in traffic leaves it vulnerable to being struck by other vehicles.

SEAT BELTS: Rear Seat Belt Fails to Release

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single report details an incident where the rear passenger seat belt would not release, trapping the occupant.
Potential Safety Implications: A seat belt that fails to release can impede egress from the vehicle in an emergency situation, such as a fire or post-crash scenario.

SERVICE BRAKES: Excessive Vibration and Pulsing

Widespread Level: Low
Number of Complaints: 5
Summary of Reported Failures: Owners report excessive vibration and pulsing through the steering wheel and brake pedal when braking from speed. Other issues include a "grabby" feeling in the brakes at low speeds and a smell of burning brake pads.
Potential Safety Implications: Brake vibration can affect braking stability and distance, potentially compromising the driver's ability to stop safely in an emergency.

SERVICE BRAKES, HYDRAULIC: Recall Parts Unavailability

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: This complaint references a recall (NHTSA Campaign Number: 21V161000) for which the necessary repair part was unavailable at the dealership.
Potential Safety Implications: Delay in performing a recall repair on a critical safety system like hydraulic brakes leaves the vehicle susceptible to the original defect.

STEERING: Abnormal Popping and Noises

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: Complaints include a "popping" sensation felt through the steering wheel when turning slightly at low speeds or when stationary, and an abnormal sound while turning. One report also notes an erroneous lane-keeping system warning.
Potential Safety Implications: Unusual noises or feedback in the steering system can indicate a potential mechanical failure, which could lead to a loss of steering control.

STRUCTURE:BODY: Spontaneously Shattering Sunroof

Widespread Level: Unique
Number of Complaints: 4
Summary of Reported Failures: One owner reports their sunroof exploding without warning while driving on the highway. Another report details persistent clicking noises from the sunroof assembly.
Potential Safety Implications: A spontaneously shattering sunroof can startle the driver, causing a loss of control, and can create a hazard from falling glass for both occupants and other vehicles.

SUSPENSION: Incomplete Complaint Data

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The single complaint is incomplete and does not describe a specific failure.
Potential Safety Implications: Not applicable due to insufficient data.

TIRES: Premature Tread Peeling ("Chunking")

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A report from Puerto Rico describes severe "chunking" or tread peeling on both front tires after only 8,000 miles, exposing the metal belts underneath.
Potential Safety Implications: Tread separation is an extremely dangerous condition that can lead to a sudden tire blowout and a complete loss of vehicle control, especially at high speeds.

TIRES:TREAD/BELT: Geographically Clustered Tread Peeling

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A similar report to the one above, also from Puerto Rico, details severe "chunking" and tread peeling on the front Michelin Pilot Sport 4S tires after 8,000 miles. The complaint notes that approximately 30 other G70 owners had made similar warranty claims.
Potential Safety Implications: This indicates a potential batch defect in the tires, which could lead to widespread tire failures and a significant risk of crashes due to loss of control.

UNKNOWN OR OTHER: Various System Failures

Widespread Level: Medium
Number of Complaints: 15
Summary of Reported Failures: This category contains a mix of issues, many of which are related to other reported system failures. Key complaints include spontaneous sunroof shattering, freezing of the audio-visual screen, and the vehicle's dashboard illuminating with multiple warning messages before entering limp mode.
Potential Safety Implications: The safety implications vary, but the most severe reports (limp mode, brake failures) indicate critical system malfunctions that can lead to collisions.

VEHICLE SPEED CONTROL: Unintended Acceleration with Cruise Control

Widespread Level: Emerging
Number of Complaints: 2
Summary of Reported Failures: One complaint describes rapid, unwanted acceleration when using the steering wheel cruise controls. Another complaint mentions involvement in two accidents without further detail.
Potential Safety Implications: Unintended or overly aggressive acceleration from the cruise control system can cause the driver to lose control or collide with the vehicle ahead.

VISIBILITY/WIPER: Cabin Fogging Due to Air Leak

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: A report describes an air leak in the vehicle causing the interior to fog up excessively during winter, severely impairing visibility.
Potential Safety Implications: Any condition that significantly reduces driver visibility, such as internal fogging, dramatically increases the risk of a collision.

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Power-Folding Mirror Failures

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Owners report that the power-folding side view mirrors intermittently fail to open or deploy, requiring manual intervention. One driver noted merging onto a road before realizing the passenger side mirror was still in the closed position.
Potential Safety Implications: A non-functional side view mirror creates a significant blind spot, increasing the risk of a collision during lane changes or merging maneuvers.

VISIBILITY:SUN/MOON ROOF ASSEMBLY: Sunroof Explosion

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single report describes the sunroof exploding without any warning while driving in heavy traffic.
Potential Safety Implications: A spontaneous sunroof explosion poses a risk of driver distraction, loss of control, and injury from falling glass.

WHEELS: Duplicate Report of Tread Peeling

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: This report is a duplicate of the tire tread "chunking" issue, detailing severe peeling of the front tire treads after low mileage.
Potential Safety Implications: Tread separation can cause a catastrophic tire failure and loss of vehicle control, presenting a severe crash risk.

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3.2 Genesis G80

The Genesis G80 exhibits a highly concerning safety profile marked by "High" widespread complaint levels for both its Electrical and Engine systems. The pattern of failures suggests a systemic vulnerability in the vehicle's core electronic architecture and engine management. These are not isolated component failures but rather catastrophic events, including complete electrical shutdowns while driving and engine stalling, pointing to fundamental reliability and safety challenges.

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AIR BAGS: Intermittent Airbag Warning Light

Widespread Level: Emerging
Number of Complaints: 3
Summary of Reported Failures: Reports describe the red airbag warning light illuminating intermittently, regardless of whether the passenger seat is occupied.
Potential Safety Implications: A persistent airbag warning light indicates a fault in the supplemental restraint system. This could result in the airbags failing to deploy in a crash, significantly increasing the risk of occupant injury.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA: Backup Camera Failure

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single complaint states that the backup camera failed to display an image when the vehicle was placed in reverse.
Potential Safety Implications: The failure of a backup camera reduces rearward visibility, increasing the risk of a back-over collision with obstacles, property, or pedestrians.

ELECTRICAL SYSTEM: Catastrophic Electrical Shutdowns and System Failures

Widespread Level: High
Number of Complaints: 20
Summary of Reported Failures: This system is the subject of severe complaints. Owners report the vehicle randomly failing to start, as well as completely shutting down electronically while in motion. One catastrophic failure involved the illumination of all warning lights and the loss of nearly all safety and control systems, including the speedometer, turn signals, power steering, ABS, and collision avoidance systems.
Potential Safety Implications: A complete electrical shutdown while the vehicle is being driven is a critical safety failure. It results in an immediate loss of power, control, and all safety features, creating an extremely high risk of a serious collision.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Erroneous Warning Lights

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Complaints describe the oil pressure light coming on intermittently, often at low RPMs. Another report mentions a "Service Required" warning light illuminating after routine maintenance.
Potential Safety Implications: An erroneous oil pressure warning can mask a true low-pressure event, which could lead to engine seizure. It can also cause driver anxiety and distraction.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES: Unspecified Loud Sound

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single report describes a loud sound coming from underneath the vehicle while driving at 65 mph, with no further details provided.
Potential Safety Implications: Insufficient data to assess.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: Defective Driver Seat Module

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The complaint details a defective driver seat module that, even after replacement, works only sporadically.
Potential Safety Implications: A malfunctioning seat control module could prevent proper seat positioning, affecting driver control and the effectiveness of safety systems.

ELECTRICAL SYSTEM:STARTER ASSEMBLY: Failure to Start

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The vehicle failed to start after being parked for a period of time.
Potential Safety Implications: A failure to start can leave a driver stranded, potentially in an unsafe location.

ENGINE: Stalling, Hesitation, and Low Oil Pressure Warnings

Widespread Level: High
Number of Complaints: 20
Summary of Reported Failures: Owners report a high frequency of serious engine-related issues. These include vehicle hesitation during acceleration, stalling and shutting off while driving, random failures to start, and a knocking sound from the engine ([1831909]). A recurring and critical detail is the intermittent illumination of the low oil pressure light ([1874104], [1878906], [1880143]).
Potential Safety Implications: Engine stalling while in motion is a critical failure that can lead to a loss of control and a high risk of a collision. Acceleration hesitation poses a significant risk when merging into traffic. A low oil pressure condition can lead to catastrophic engine seizure.

ENGINE AND ENGINE COOLING: Smoke from Engine and Recall Delays

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: One report describes white smoke coming from under the vehicle while driving. Another pertains to receiving recall notifications (24V107000 and 24V191000) but being unable to schedule the repair due to unavailable parts.
Potential Safety Implications: Smoke from the engine compartment can be a precursor to a vehicle fire. The inability to complete a recall repair leaves a known defect unaddressed.

EXTERIOR LIGHTING: Headlight Malfunction During Flash-to-Pass

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: When using the "flash-to-pass" feature at night with the headlights in AUTO mode, the headlights go out completely. In manual mode, the high beams stay on and cannot be dimmed.
Potential Safety Implications: The unexpected loss of all forward illumination at night is extremely dangerous and can lead to a collision. Inability to dim high beams can blind oncoming drivers.

EXTERIOR LIGHTING:HEADLIGHTS: Improper Headlight Aim

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The headlights were reportedly aimed too low towards the ground, making it difficult to drive safely at night.
Potential Safety Implications: Improperly aimed headlights reduce down-road visibility, limiting the driver's ability to see and react to hazards at night.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Phantom Braking

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: One report describes "ghost braking," where the vehicle brakes on its own. Another owner learned of a recall related to the system through the media but was not notified by the manufacturer.
Potential Safety Implications: Phantom braking can cause a sudden and unexpected deceleration, creating a high risk of a rear-end collision.

FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST: Potential Failure in Collision

Widespread Level: Emerging
Number of Complaints: 1
Summary of Reported Failures: A single complaint describes being involved in a front-end collision, implying a potential failure of the brake assist system to mitigate the crash.
Potential Safety Implications: If the brake assist or AEB system fails to function as designed, it can result in a collision that otherwise might have been avoided or lessened in severity.

FORWARD COLLISION AVOIDANCE: WARNINGS: Potential Failure of Warning System

Widespread Level: Emerging
Number of Complaints: 1
Summary of Reported Failures: The report describes being involved in a collision when another vehicle pulled out in front of them while they were traveling at approximately 60 mph, suggesting a potential failure of the warning system.
Potential Safety Implications: A failure of the forward collision warning system to provide a timely alert deprives the driver of a critical opportunity to take evasive action and avoid a crash.

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: Fuel Odor After Recall Repair

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: After a recall repair related to the fuel system was completed, the owner noticed a fuel odor in the vehicle.
Potential Safety Implications: A fuel odor indicates a potential fuel leak, which is a significant fire hazard.

FUEL SYSTEM, GASOLINE: Recall Parts Unavailability

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Owners received notification of a recall (NHTSA Campaign Number: 24V282000) but were unable to have the repair performed due to a lack of available parts.
Potential Safety Implications: The delay in performing a safety recall leaves a known defect in the fuel system uncorrected, exposing occupants to the associated risks.

FUEL/PROPULSION SYSTEM: Sudden Loss of Motive Power

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A brand new vehicle with less than 1,000 miles lost all motive power while being driven.
Potential Safety Implications: A sudden loss of motive power creates a high-delta-V collision risk and represents a catastrophic loss of vehicle control.

LANE DEPARTURE: ASSIST: Discontinuation of Connected Services

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Complaints relate to the discontinuation of connected services (e.g., lane assist related features) due to the use of outdated 3G modules in the vehicles.
Potential Safety Implications: The loss of connected safety services, which the owner may rely on, could reduce the overall safety envelope of the vehicle.

LANE DEPARTURE: BLIND SPOT DETECTION: Intermittent Sensor Failure

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The passenger-side rear corner blind spot sensor intermittently becomes inoperable.
Potential Safety Implications: An unreliable blind spot detection system can provide a false sense of security, leading to a driver making a lane change without realizing another vehicle is present, increasing the risk of a side-swipe collision.

LANE DEPARTURE: WARNING: Discontinuation of Connected Services

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The complaint pertains to the discontinuation of connected services that support safety features.
Potential Safety Implications: Loss of safety features reliant on a cellular connection reduces the vehicle's ability to assist the driver in avoiding hazards.

LATCHES/LOCKS/LINKAGES: Rear Door Fails to Unlatch

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The driver's side rear passenger door failed to unlatch.
Potential Safety Implications: A door that cannot be opened can trap an occupant inside the vehicle, preventing escape in an emergency.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Rear Door Lock Failure

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The rear driver's side door failed to lock or unlock.
Potential Safety Implications: A door that fails to lock presents a security risk. A door that fails to unlock can trap an occupant.

PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS: Recall Parts Unavailability

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The owner received a recall notification (21V160000) but the part for the repair was not available.
Potential Safety Implications: Delays in performing a recall for a brake-related component leave the vehicle operating with a known safety defect.

POWER TRAIN: Hesitation, Stalling, and Erratic Shifting

Widespread Level: Medium
Number of Complaints: 11
Summary of Reported Failures: Reports describe a variety of powertrain issues, including hesitation to accelerate, the vehicle shutting off while driving, abnormal jerking and vibration when changing gears, and the transmission erroneously shifting from Drive to Neutral while in operation.
Potential Safety Implications: Unpredictable powertrain behavior, such as shutting off or shifting to neutral unexpectedly, can lead to a loss of vehicle control and a high risk of a crash.

SEATS: Driver's Seat Shifting While Driving

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Complaints describe play or movement in the driver's seat track while cornering, and an abnormal clicking sound followed by the seat suddenly shifting.
Potential Safety Implications: A driver's seat that shifts unexpectedly during a maneuver can startle the driver and compromise their control of the vehicle.

SERVICE BRAKES: Brake Failure and ABS Recall Parts Unavailability

Widespread Level: Medium
Number of Complaints: 17
Summary of Reported Failures: Owners report several instances of the brakes failing to respond, leading to a crash. Other complaints relate to the Autonomous Emergency Braking (AEB) system not working, and numerous reports mention receiving a recall notice for a potential fire risk in the ABS module but being unable to get it repaired due to parts unavailability.
Potential Safety Implications: Any failure of the primary braking system presents an immediate and severe risk of a crash. A potential fire risk in the ABS module is also a critical safety concern, whether the vehicle is parked or driving.

SERVICE BRAKES, HYDRAULIC: Systemic Recall Parts Unavailability

Widespread Level: Low
Number of Complaints: 5
Summary of Reported Failures: All complaints in this category pertain to receiving NHTSA Campaign Number 21V160000 but being told by dealers that the parts required for the recall repair were unavailable.
Potential Safety Implications: A systemic delay in parts availability for a hydraulic brake system recall leaves a large number of vehicles on the road with a known and potentially catastrophic safety defect.

STEERING: Steering Wheel Binding and Failure to Return to Center

Widespread Level: Medium
Number of Complaints: 15
Summary of Reported Failures: A significant number of owners report a dangerous steering condition where the steering wheel "sticks" or "binds" during a turn and does not return to center without significant driver effort. This is reported to occur at both low and high speeds.
Potential Safety Implications: A steering wheel that does not return to center naturally is a major safety hazard. It requires the driver to manually counter-steer to straighten the vehicle, which can easily lead to overcorrection, lane departure, and a loss of control.

STRUCTURE:BODY: Spontaneously Shattering Sunroof and Inoperable Doors

Widespread Level: Low
Number of Complaints: 7
Summary of Reported Failures: Multiple owners report the sunroof spontaneously exploding while driving at highway speeds. Other complaints detail vehicle doors failing to open from either the inside or the outside, potentially trapping occupants.
Potential Safety Implications: A shattering sunroof can cause driver distraction and a loss of control. Doors that fail to open present a serious safety risk in an emergency, preventing egress from the vehicle.

SUSPENSION: Unreliable AEB Performance

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: This complaint is related to the AEB system, stating that it works in only 20-30% of cases and never with pedestrians.
Potential Safety Implications: An unreliable AEB system, especially one that fails to detect pedestrians, fails to provide its intended safety benefit and may not prevent a serious collision.

TIRES: Premature Failures and Sidewall Bubbles

Widespread Level: Low
Number of Complaints: 8
Summary of Reported Failures: Numerous reports describe premature tire failures, including bubbles forming on the sidewalls of the OEM Continental tires and multiple instances of blowouts after low mileage.
Potential Safety Implications: Sidewall bubbles are an indication of structural failure within the tire and are often a precursor to a sudden and dangerous tire blowout, which can cause a complete loss of vehicle control.

TIRES:SIDEWALL: Repeated Sidewall Failures

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: Reports specifically highlight sidewall failures on the OEM tires after very low mileage, sometimes within the first 9,000 to 25,000 miles of use.
Potential Safety Implications: Widespread sidewall failures suggest a potential defect in the tire construction, posing a significant risk of blowouts and subsequent crashes.

UNKNOWN OR OTHER: Reinforcement of Tire, Steering, and Sunroof Issues

Widespread Level: High
Number of Complaints: 20
Summary of Reported Failures: This category includes a high volume of complaints, many reiterating issues with defective OEM tires (sidewall blowouts and bubbles). It also contains further reports of the steering wheel sticking in a turned position and spontaneous sunroof explosions.
Potential Safety Implications: The high complaint volume reinforces the severity of the tire and steering issues. Each of these represents a direct threat to vehicle control and occupant safety.

VEHICLE SPEED CONTROL: Loss of Speedometer in Electrical Failure

Widespread Level: Emerging
Number of Complaints: 3
Summary of Reported Failures: A report details a catastrophic electrical failure while driving that disabled all systems, including the speedometer.
Potential Safety Implications: The loss of the speedometer leaves the driver unable to gauge their speed accurately, increasing the risk of speeding violations and making it difficult to maintain a safe speed relative to traffic and road conditions.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Stuck Accelerator Pedal

Widespread Level: Emerging
Number of Complaints: 1
Summary of Reported Failures: A single report describes the accelerator pedal sticking while entering a parking space, causing the vehicle to accelerate, jump a curb, and hit a wall.
Potential Safety Implications: A stuck accelerator pedal leads to unintended acceleration, which can easily cause a serious collision, especially in confined areas.

VISIBILITY/WIPER: Sunroof Explosion and Visibility Obstructions

Widespread Level: Unique
Number of Complaints: 4
Summary of Reported Failures: Two separate reports describe the sunroof spontaneously exploding while driving at highway speed. Another complaint notes a significant blind spot created by the side mirrors and roof pillars.
Potential Safety Implications: A spontaneously exploding sunroof is a severe safety hazard due to driver distraction and falling glass. Poor forward visibility or large blind spots can prevent a driver from seeing other vehicles or pedestrians, increasing crash risk.

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Failure of Mirrors to Deploy

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Complaints describe the side view mirrors failing to retract (deploy) upon starting the vehicle.
Potential Safety Implications: If the mirrors do not deploy, the driver will have significant blind spots, increasing the risk of a collision during lane changes.

VISIBILITY:SUN/MOON ROOF ASSEMBLY: Sunroof Shattering

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The moon roof shattered while the owner was driving at highway speeds.
Potential Safety Implications: This failure creates a risk of driver distraction from the loud noise and a hazard from shattered glass.

WHEELS: High Frequency of Tire Failures and Blowouts

Widespread Level: Medium
Number of Complaints: 13
Summary of Reported Failures: This category has a high concentration of complaints about the OEM Continental tires. Owners report numerous instances of sidewall blowouts, bubbles forming in the sidewalls, and repeated flat tires after very low mileage.
Potential Safety Implications: The high frequency of reported tire failures, particularly sidewall blowouts, indicates a significant safety issue. A sudden blowout at speed can cause a driver to lose control of the vehicle, leading to a serious crash.

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3.3 Genesis G90

The safety profile of the Genesis G90, as indicated by the complaint data, centers on malfunctions within the electrical system, engine and fuel system hesitation, and powertrain control issues. While the volume of complaints is lower than for other models, the pattern of failures—such as a complete loss of acceleration when entering traffic—points to significant risks in the vehicle's core operational systems.

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AIR BAGS: Intermittent Airbag Warning Light

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single complaint describes the airbag warning light illuminating during every long trip, typically after about 500 miles, and then extinguishing on its own.
Potential Safety Implications: An intermittent airbag warning light suggests a fault in the system that could cause it to fail to deploy during a collision, increasing the risk of injury.

ELECTRICAL SYSTEM: No-Start Conditions and Recall Parts Unavailability

Widespread Level: Medium
Number of Complaints: 13
Summary of Reported Failures: Reports indicate multiple instances of the vehicle being completely dead and requiring a tow, as well as rough idling and shaking. Significantly, many of the complaints in this category ([1983879], [1990689], [2003833]) are from owners who have received a recall notification (24V107000) but are unable to get the repair completed due to parts unavailability, not from new failures. One report mentions a burning odor ([1990759]).
Potential Safety Implications: A vehicle that repeatedly fails to start is unreliable and can leave the driver stranded. A burning odor could indicate an electrical short, which is a significant fire risk. Delays in recall completion prolong owner exposure to known hazards.

ENGINE: Acceleration Hesitation, Stalling, and Overheating

Widespread Level: Low
Number of Complaints: 8
Summary of Reported Failures: Complaints include hesitation when accelerating from a stop, engine smoking and stalling, persistent overheating issues requiring multiple thermostat replacements, and a recurring check engine light due to misfiring.
Potential Safety Implications: Engine stalling can lead to a crash if it occurs in traffic. Overheating can cause catastrophic engine failure and a fire risk. Hesitation on acceleration is particularly dangerous when pulling into traffic.

ENGINE AND ENGINE COOLING: Rough Idle and Burning Odor

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: Reports describe rough idling and shaking while the vehicle is parked and running, as well as an abnormal burning odor while driving.
Potential Safety Implications: A burning odor from the engine bay could signal an oil or fluid leak onto hot components, creating a risk of fire. Rough idling could be a symptom of a more serious impending engine failure.

EXTERIOR LIGHTING: Improper Headlight Aim

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Owners report that the auto-leveling headlights do not stay in adjustment, resulting in the low beams being aimed either too low, compromising visibility, or too high, potentially blinding oncoming drivers.
Potential Safety Implications: Improperly aimed headlights are a safety hazard, as they can either fail to adequately illuminate the road ahead or create glare that impairs the vision of other drivers.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Potential Malfunction

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: One report describes being involved in a collision during snowy conditions. Another refers to an attached summary regarding safety issues impacting numerous Genesis vehicles.
Potential Safety Implications: If the AEB system malfunctions or fails to operate as expected, especially in adverse weather, it may not prevent a collision.

FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION: Pedestrian Detection System Failure

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single report states that the pedestrian avoidance system failed to activate, resulting in a near-miss with a jogger.
Potential Safety Implications: The failure of a pedestrian detection system to identify and react to a person in the vehicle's path eliminates a critical safety layer and can lead to a tragic collision.

FUEL/PROPULSION SYSTEM: Dangerous Hesitation on Acceleration

Widespread Level: Unique
Number of Complaints: 4
Summary of Reported Failures: The primary complaint is a dangerous hesitation or lack of response for 1-2 seconds when pressing the accelerator from a stop, especially when turning left or right into traffic. The vehicle also reportedly stalled after smoking and shaking.
Potential Safety Implications: A delay in acceleration when pulling into an intersection or merging with traffic creates a severe risk of a T-bone collision.

LANE DEPARTURE: ASSIST: Potential System Failure in Adverse Weather

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A complaint details a collision that occurred during snowy weather conditions, implying a possible failure of the driver assistance systems.
Potential Safety Implications: Over-reliance on driver assistance systems in adverse conditions, or their failure in such conditions, can lead to a loss of control and a crash.

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH:EMERGENCY MECHANICAL RELEASE: Emergency Trunk Release Failure

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The internal emergency trunk release latch reportedly fails to open the trunk.
Potential Safety Implications: This is a critical safety failure, as it could lead to a person becoming trapped inside the trunk compartment, increasing the risk of injury or suffocation.

POWER TRAIN: Unresponsive Transmission and Erratic Shifting

Widespread Level: Low
Number of Complaints: 5
Summary of Reported Failures: Owners report that the transmission can refuse to respond from a stop, particularly when turning. Other issues include the transmission popping out of gear, difficulty selecting Drive or Reverse, and harsh/jerky shifting at city speeds.
Potential Safety Implications: A transmission that fails to engage a gear or pops into neutral can leave the vehicle powerless at a critical moment, such as in an intersection. Unpredictable shifting can startle the driver and affect vehicle stability.

SEATS: Seat Memory Function Failure

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The seat memory function failed to work, preventing the seat from automatically moving into the correct driving position upon startup.
Potential Safety Implications: If a driver operates the vehicle without the seat being in the proper position, their control over the pedals and steering wheel could be compromised, and the effectiveness of airbags and seat belts could be reduced in a crash.

SERVICE BRAKES: Unintended Acceleration and Braking

Widespread Level: Emerging
Number of Complaints: 2
Summary of Reported Failures: One report describes the vehicle accelerating without warning in a driveway. Another details the vehicle stopping inadvertently while the accelerator was depressed.
Potential Safety Implications: Unintended acceleration presents a clear and immediate crash risk. A vehicle stopping unexpectedly can cause a rear-end collision.

STEERING: Sticking Steering Wheel

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: A report describes the steering wheel sticking when making a turn, requiring the driver to manually return it to the straight position. Another mentions an abnormal clicking noise from the steering wheel.
Potential Safety Implications: A sticking steering wheel is a major safety defect that can easily lead to a loss of control, as it interferes with the driver's natural ability to steer the vehicle.

STRUCTURE:BODY: Melting Exterior Plastic Components

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: An unusual complaint states that the plastic on the outside mirrors and windshield molding is melting.
Potential Safety Implications: While primarily a cosmetic issue, melting components could potentially deform and interfere with the function of the mirrors or compromise windshield seals.

TIRES: Improperly Sized OEM Tires

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: One complaint mentions concerns about the OEM Continental tires. Another raises an issue with the factory-installed tires being improperly sized for the vehicle.
Potential Safety Implications: Incorrectly sized tires can negatively affect vehicle handling, stability, braking, and the accuracy of the speedometer, increasing the risk of a crash.

UNKNOWN OR OTHER: Reinforcement of Acceleration Hesitation Issue

Widespread Level: Low
Number of Complaints: 7
Summary of Reported Failures: This category reinforces key issues, with complaints of a lack of power response when accelerating from a stop into traffic. Another report describes the car stopping completely after pulling out from a stop.
Potential Safety Implications: The hesitation issue is the most severe risk noted here, as it can directly lead to a collision when entering a roadway.

VEHICLE SPEED CONTROL: Unintended Acceleration

Widespread Level: Emerging
Number of Complaints: 1
Summary of Reported Failures: The report describes an incident of unintended acceleration while driving in a driveway.
Potential Safety Implications: Unintended acceleration creates a significant risk of collision with property, other vehicles, or pedestrians.

WHEELS: Frequent Tire Failures and Inoperative TPMS

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: One owner reports five blown tires in less than 18,000 miles. Another notes constant vibration from the OEM Continental tires. A third report states that the Tire Pressure Monitoring System (TPMS) menu is completely absent from the dashboard display.
Potential Safety Implications: Frequent tire blowouts are a major safety hazard. The absence of a functional TPMS display prevents the driver from being warned of a low-pressure situation, which could otherwise prevent a blowout.

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3.4 Genesis GV60

The Genesis GV60, as an all-electric model, presents a safety profile dominated by a "High" widespread issue with its electrical system. The pattern of failures is centered on the charging system, with consistent reports of the Level 2 charging port overheating. This indicates a significant reliability and potential fire safety concern, supplemented by other electronic issues, such as blank instrument clusters, which create hazardous driving conditions.

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AIR BAGS: Unspecified Battery Drain Issue

Widespread Level: Emerging
Number of Complaints: 1
Summary of Reported Failures: A complaint about excessive battery drain is categorized under Air Bags, though the connection is not specified in the text.
Potential Safety Implications: Insufficient data to assess the airbag-related risk. Excessive battery drain impacts vehicle reliability.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING: Unwarranted Emergency Braking During Turns

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The vehicle is reported to have engaged its emergency braking system on eight separate occasions while the driver was making an unprotected left turn through an intersection.
Potential Safety Implications: Inappropriate emergency braking while in an active intersection can cause the vehicle to stop abruptly in the path of oncoming traffic, creating a severe risk of a collision.

ELECTRICAL SYSTEM: Level 2 Charging Port Overheating and Failures

Widespread Level: High
Number of Complaints: 20
Summary of Reported Failures: This is the most significant issue for the GV60. A high volume of complaints state that the vehicle's Level 2 charging port consistently overheats during home charging sessions. This causes the charging process to stop prematurely, leaving the vehicle with insufficient range. Other electrical issues include 12-volt battery failures that cause the vehicle to shut down while driving.
Potential Safety Implications: The primary risk from charging failures is one of reliability and availability, potentially stranding a driver. However, overheating of high-voltage charging components inherently carries a risk of fire. A sudden shutdown due to a 12v battery failure while driving can cause a loss of control and a collision.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: Blank Instrument Cluster at Startup

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The instrument cluster display is reported to be frequently blank when starting the car, taking several minutes to turn on.
Potential Safety Implications: Driving without a functional instrument cluster is extremely dangerous. The driver is deprived of critical information, most importantly the vehicle's speed, as well as safety warnings and system status indicators.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM): Intermittent Charging Failures

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single complaint describes the vehicle stopping its charging session randomly after short periods, requiring constant monitoring to ensure a full charge.
Potential Safety Implications: This issue primarily affects vehicle reliability, but as it is related to the widespread overheating problem, it shares the underlying risk of component failure or fire.

EXTERIOR LIGHTING: Inconsistent Brake Light Activation

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The complaint states that due to regenerative braking, the brake lights do not always illuminate when they should, and sometimes illuminate when they should not.
Potential Safety Implications: Inconsistent or incorrect brake light activation is a serious safety hazard. If the brake lights do not illuminate during deceleration, the following driver will not be warned, significantly increasing the risk of a rear-end collision.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Unwarranted Braking During Turns

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: This is a duplicate of the report detailing repeated, unwarranted emergency braking events while making left turns in an intersection.
Potential Safety Implications: Sudden, inappropriate application of the emergency brakes in an intersection places the vehicle directly in harm's way of oncoming traffic.

FORWARD COLLISION AVOIDANCE: WARNINGS: Unintended Acceleration and Erratic AEB

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: In addition to the left-turn AEB issue, another report describes an incident of abrupt, unintended acceleration while parking, even though the driver's foot was on the brake.
Potential Safety Implications: Unintended acceleration, especially in a confined space like a parking lot, can easily lead to a collision with other vehicles, property, or pedestrians.

FUEL/PROPULSION SYSTEM: Charging Port Overheating and Axle Fracture

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: These complaints reiterate the Level 2 charging port overheating issue, which stops the charging process. One report also details a fractured rear axle that also damaged the rear motor.
Potential Safety Implications: Overheating charging components pose a fire risk. A fractured axle is a critical powertrain failure that results in a complete loss of motive power.

LANE DEPARTURE: BLIND SPOT DETECTION: Blank Instrument Cluster and Loss of Camera

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The complaint describes the driver's instrument cluster screen being blank at startup for several minutes, which prevents the driver from seeing their speed, warnings, or the blind spot camera views.
Potential Safety Implications: The inability to view blind spot cameras during maneuvers like lane changes increases the risk of a collision. Driving without a speedometer is inherently unsafe.

POWER TRAIN: ICCU Failures and Inability to Shift

Widespread Level: Low
Number of Complaints: 6
Summary of Reported Failures: Reports describe the vehicle failing to shift into gear after starting. Multiple complaints reference issues with the Integrated Charging Control Unit (ICCU), with one owner reporting an ICCU failure after a recall (24V-868) was completed. A sudden "Stop vehicle and check power supply" warning while accelerating is also noted.
Potential Safety Implications: A failure of the ICCU can lead to a loss of power and an inability to charge the 12-volt battery, which can cause the vehicle to shut down while driving. Failure to shift into gear can leave a vehicle stranded.

POWER TRAIN:AUTOMATIC TRANSMISSION: Seat Belt Failure (Miscategorized)

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The complaint, though categorized under Power Train, describes front seat belts that failed to lock securely while driving.
Potential Safety Implications: Seat belts that do not lock properly will not restrain an occupant in a crash, leading to a high risk of severe injury.

SEAT BELTS: Incomplete Complaint Data

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: This complaint is incomplete but appears to reference issues with navigation and seat belts.
Potential Safety Implications: Insufficient data to assess.

SEAT BELTS:FRONT:BUCKLE ASSEMBLY: Seat Belts Fail to Lock

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A report indicates that both the driver's and passenger's front seat belts failed to lock securely.
Potential Safety Implications: A seat belt that does not lock fails in its primary purpose and offers no protection in a collision.

SERVICE BRAKES: Inconsistent Brake Lights and Unintended Acceleration

Widespread Level: Emerging
Number of Complaints: 4
Summary of Reported Failures: Reports describe inconsistent brake light activation due to regenerative braking. Another complaint details an incident of unintended acceleration while parking.
Potential Safety Implications: Improper brake light function can lead to rear-end collisions. Unintended acceleration presents a direct crash risk.

SUSPENSION: Rear Axle Failure

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A complaint describes a "clunk" sound followed by the discovery of an internally failed left rear axle, which required replacement.
Potential Safety Implications: An axle failure is a critical component failure that can lead to a loss of power to the wheels and potentially a loss of vehicle control.

UNKNOWN OR OTHER: Reinforcement of Charging and Instrument Cluster Issues

Widespread Level: Low
Number of Complaints: 8
Summary of Reported Failures: This category includes further reports of the charging port overheating and multiple instances of the instrument cluster remaining blank upon startup. A slow freon leak in the air conditioning system is also reported.
Potential Safety Implications: The repeated reports of blank instrument clusters and overheating charging ports reinforce the severity and frequency of these electrical system issues.

VEHICLE SPEED CONTROL: Unintended Acceleration and ICCU Failure

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: One report describes a sudden, abrupt acceleration event while parking. Another details an ICCU failure that occurred after a recall was performed.
Potential Safety Implications: Unintended acceleration is a critical safety failure. An ICCU failure can result in a sudden loss of all vehicle power.

VISIBILITY/WIPER: Spontaneous Rear Windshield Shatter

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The rear windshield glass spontaneously shattered while the vehicle was stopped in traffic.
Potential Safety Implications: A spontaneous glass shatter can startle the driver and create a hazard from falling debris.

WHEELS: Lack of Spare Tire

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The owner was not informed at the time of purchase that the vehicle does not come with a spare tire.
Potential Safety Implications: The lack of a spare tire can leave a driver stranded in the event of a flat tire, potentially in an unsafe location, for an extended period.

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3.5 Genesis GV70

The safety analysis of the Genesis GV70 reveals a critical, systemic vulnerability in its entire motive power delivery chain. With "High" widespread complaint levels for the Engine, Fuel/Propulsion System, and Power Train, the data is dominated by reports of sudden and complete loss of motive power. This pattern of catastrophic failure, from fuel delivery to the drivetrain, represents an immediate and severe risk to vehicle occupants.

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AIR BAGS: Unspecified Collision Details

Widespread Level: Emerging
Number of Complaints: 1
Summary of Reported Failures: A single report from a driver involved in a collision at the driver's side front corner of the car does not specify whether the airbags deployed or not.
Potential Safety Implications: Insufficient data to assess.

BACK OVER PREVENTION: Unintended Forward Movement in Reverse

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The vehicle reportedly launched forward without warning when the driver was attempting to reverse.
Potential Safety Implications: Unintended forward movement when Reverse is selected can lead to a collision with objects or people in front of the vehicle.

ELECTRICAL SYSTEM: Stalling and Multiple Warning Lights

Widespread Level: Low
Number of Complaints: 10
Summary of Reported Failures: Reports describe the vehicle stalling and losing motive power at a stop. Multiple safety warning lights (forward collision, brake fluid, lane departure) are reported to be illuminated constantly. One report details rodent damage to soy-based wiring.
Potential Safety Implications: The illumination of multiple safety warnings indicates a potential widespread electrical or sensor failure, meaning critical safety systems may be inoperative. Stalling creates a collision risk.

ENGINE: Sudden and Catastrophic Loss of Motive Power

Widespread Level: High
Number of Complaints: 20
Summary of Reported Failures: This category has a very high volume of critical failure reports. Owners consistently describe a sudden and complete loss of power and acceleration while driving at various speeds, including on the interstate. Many reports detail the vehicle stalling and shutting off in the middle of the highway, or entering "limp mode" where it cannot accelerate.
Potential Safety Implications: A sudden loss of motive power at highway speeds is one of the most dangerous failures possible. It creates a high-delta-V collision risk, removes the driver's ability to take evasive action, and represents a catastrophic loss of vehicle control.

ENGINE AND ENGINE COOLING: Unintended Forward Movement in Reverse

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: This is a duplicate report of the vehicle launching forward when the driver was attempting to reverse.
Potential Safety Implications: Uncommanded acceleration or movement in the wrong direction poses a significant risk of a low-speed collision.

EXTERIOR LIGHTING: Headlight Assembly Condensation

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Both complaints report severe condensation and water buildup inside the headlight assemblies, which have required replacement.
Potential Safety Implications: Water intrusion into headlights can cause them to fail, reducing night-time visibility. It can also lead to electrical shorts affecting other vehicle systems.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Phantom Braking and System Failures

Widespread Level: Low
Number of Complaints: 5
Summary of Reported Failures: Reports detail the system engaging in "panic stops" for no reason. Other reports describe sensors becoming obscured by snow and ice, causing them to malfunction. One incident alleges both the brakes and steering failed simultaneously.
Potential Safety Implications: The failure of ADAS sensors in common weather conditions renders them unreliable. Phantom braking can cause a rear-end collision. A simultaneous failure of brakes and steering is a catastrophic loss of control.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Unwarranted AEB Activation

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: One report describes the AEB system engaging and causing a panic stop with no vehicles in front. Another complaint is about squeaking brakes.
Potential Safety Implications: Unwarranted activation of the AEB system can cause a rear-end collision.

FORWARD COLLISION AVOIDANCE: WARNINGS: Phantom Braking and System Inoperability

Widespread Level: Low
Number of Complaints: 6
Summary of Reported Failures: Owners report the car intermittently braking with a "collision warning" on the dash when no obstacles are present. The forward radar is also reported to be frequently blocked, disabling the system, and multiple warning lights related to safety systems are constantly illuminated.
Potential Safety Implications: Phantom braking creates a collision risk. Constant false warnings can lead to "warning fatigue," where a driver may ignore a real alert. If the system is disabled, it offers no protection.

FUEL SYSTEM, GASOLINE: Stalling and Failure to Start

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Reports describe the vehicle stalling inadvertently while driving and failing to start.
Potential Safety Implications: Stalling in traffic is a significant collision hazard.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP: Fuel Pump Failure Leading to Stalling

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Complaints describe the vehicle stalling while driving and losing motive power when making a turn, with the fuel pump implicated.
Potential Safety Implications: A fuel pump failure leads directly to engine stalling, which is extremely dangerous if it occurs while the vehicle is in motion.

FUEL/PROPULSION SYSTEM: Fuel Delivery Failures Leading to Power Loss

Widespread Level: High
Number of Complaints: 20
Summary of Reported Failures: These complaints mirror the catastrophic power loss issues detailed under the Engine category, frequently attributing the failure to fuel delivery problems. Owners describe being unable to accelerate, the engine "choking" from lack of fuel, and the vehicle shutting off completely while driving on the highway.
Potential Safety Implications: The inability to accelerate or a complete loss of power is a critical safety failure that places vehicle occupants at a high risk of being involved in a severe collision.

LANE DEPARTURE: ASSIST: Erroneous Steering Input and Hood Vibration

Widespread Level: Emerging
Number of Complaints: 3
Summary of Reported Failures: One report describes the Lane Keeping Assist system veering the car out of its lane. Another complaint notes excessive and violent shaking of the vehicle's hood at highway speeds.
Potential Safety Implications: A lane-keeping system that incorrectly steers the vehicle out of its lane is a critical failure that can cause a collision. A violently shaking hood can distract the driver or, in a worst-case scenario, detach from the vehicle.

LANE DEPARTURE: BLIND SPOT DETECTION: System Malfunction Warning

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A single report details multiple illuminated warning lights, including "check blind spot safety system."
Potential Safety Implications: If the blind spot system is malfunctioning, it may fail to warn the driver of a vehicle in their blind spot, increasing the risk of a lane-change collision.

LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING: Unintended Acceleration

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The vehicle is reported to have accelerated independently without warning while being driven into a parking space.
Potential Safety Implications: Unintended acceleration removes control from the driver and can directly cause a collision.

LANE DEPARTURE: SENSING SYSTEM: CAMERA: Misaligned Surround-View Cameras

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The surround-view cameras are reported to be very out of alignment, causing four major blind spots.
Potential Safety Implications: Misaligned cameras can provide a distorted or incomplete view of the vehicle's surroundings, misleading the driver and increasing the risk of a low-speed collision.

LANE DEPARTURE: WARNING: System Disabled and Hood Vibration

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: Complaints describe the self-driving assistance features being disabled, accompanied by warning lights, and the hood shaking excessively at highway speeds.
Potential Safety Implications: The disabling of safety features removes a layer of protection. A shaking hood is a significant driver distraction.

POWER TRAIN: Drivetrain Malfunctions and Uncontrolled Acceleration

Widespread Level: High
Number of complaints: 20
Summary of Reported Failures: This category reinforces the widespread power loss issues detailed under Engine and Fuel/Propulsion System. Reports also include uncontrollable acceleration from a stop and complete drivetrain failure while driving. Multiple owners report an "All Wheel Drive" warning light, often preceding a failure.
Potential Safety Implications: Failures in the powertrain that lead to stalling, uncontrolled acceleration, or a complete loss of power are all critical safety events with a high probability of causing a crash.

POWER TRAIN:AUTOMATIC TRANSMISSION: Transmission Grinding and Power Loss

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A report describes a grinding sound from the transmission during shifts, along with a lack of power.
Potential Safety Implications: A grinding sound can be a precursor to a catastrophic transmission failure, which could cause the vehicle to lock up or lose power suddenly.

SEAT BELTS: Pretensioner Recall Parts Unavailability

Widespread Level: Low
Number of Complaints: 5
Summary of Reported Failures: Owners received a recall notice (23V094000) for the seat belt pretensioner but could not get the repair done due to a lack of parts. One owner reports the seatbelt retracts too rapidly with no slack.
Potential Safety Implications: The inability to complete a pretensioner recall leaves a critical safety component in a potentially defective state. A seat belt without proper slack may not restrain an occupant correctly.

SEAT BELTS:FRONT:BUCKLE ASSEMBLY: Unspecified Crash Details

Widespread Level: Emerging
Number of Complaints: 1
Summary of Reported Failures: A report details a crash during rainy conditions but does not provide specific information on the performance of the seat belt buckle.
Potential Safety Implications: Insufficient data to assess.

SEATS: In-Cabin Burning Odor

Widespread Level: Emerging
Number of Complaints: 2
Summary of Reported Failures: Reports describe a foul, burning odor in the cabin and issues with brake performance. The connection to the seats is not clear.
Potential Safety Implications: A burning odor can be a sign of an impending fire. Brake issues directly impact the ability to safely stop the vehicle.

SERVICE BRAKES: Brake Failure and Performance Issues

Widespread Level: Low
Number of Complaints: 6
Summary of Reported Failures: Reports describe the brake pedal failing to stop the vehicle, a rocking motion when accelerating from the "brake hold" feature, and squeaking brakes. One report describes a total failure of the brakes and steering during a critical incident.
Potential Safety Implications: A failure of the service brakes to respond is a catastrophic event. Any inconsistency in brake performance compromises driver confidence and safety.

STEERING: Erroneous Lane-Keeping and System Failure

Widespread Level: Emerging
Number of Complaints: 4
Summary of Reported Failures: Reports include the lane-keeping assist steering the vehicle out of its lane, a catastrophic failure of the electrical system that disabled driver assistance features, and a report of steering failure during a critical event.
Potential Safety Implications: Any malfunction that causes the vehicle to steer unintentionally is a critical safety defect. A loss of steering control can lead to a severe crash.

STRUCTURE:BODY: Violent Hood Vibration and Mirror Malfunction

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: Complaints describe the vehicle's hood shaking violently at highway speeds and the passenger side view mirror folding into a closed position while the vehicle is in motion.
Potential Safety Implications: A closed side view mirror creates a large blind spot, increasing the risk of a lane-change collision. A violently shaking hood is a major distraction and could potentially become detached.

STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL: Leaking Turbo Cooler

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A dealer found a hole in the turbo cooler, causing it to leak.
Potential Safety Implications: A leaking turbo cooler can lead to engine overheating and performance issues, potentially causing the vehicle to stall or enter limp mode.

SUSPENSION: Front Strut Mount Failure

Widespread Level: Unique
Number of Complaints: 4
Summary of Reported Failures: Multiple owners report that after hitting a pothole or uneven road surface, the front strut insulator broke through the upper strut mount, causing the strut to hit the hood. One report alleges a right front suspension failure caused the vehicle to veer sharply and crash.
Potential Safety Implications: A suspension component failure, such as a broken strut mount, can severely compromise vehicle handling and control, potentially leading to a crash.

TIRES: Miscategorized Towable RV Tire Failure

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A report on a towable RV mentions tread separation on a Sailun tire ([1992852]). This appears to be miscategorized under the GV70.
Potential Safety Implications: Not applicable to the GV70 model.

UNKNOWN OR OTHER: Reinforcement of Stalling and Power Loss Issues

Widespread Level: Medium
Number of Complaints: 19
Summary of Reported Failures: This category is dominated by further reports of the vehicle stalling, shutting down in mid-traffic, and hesitating or bucking upon acceleration.
Potential Safety Implications: The high volume of complaints here reinforces the critical nature of the vehicle's stalling and power loss issues, which represent a severe and immediate collision hazard.

VEHICLE SPEED CONTROL: Loss of Power and Unintended Acceleration

Widespread Level: Medium
Number of Complaints: 14
Summary of Reported Failures: Reports describe the vehicle suddenly stopping acceleration, losing power and entering limp mode on the interstate, and incidents of unintended rapid acceleration.
Potential Safety Implications: Both a sudden loss of acceleration and unintended acceleration are critical failures that can directly cause a collision.

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3.6 Genesis GV80

The Genesis GV80's safety complaint profile exhibits a critical vulnerability in its motive power systems, mirroring issues in the GV70 with "High" widespread levels for Engine and Fuel/Propulsion System failures. The dominant complaint pattern is engine stalling due to apparent fuel starvation. This is compounded by malfunctions in its electrical systems and erratic, dangerous behavior from its Forward Collision Avoidance system.

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AIR BAGS: Unspecified Issues Associated with Collisions

Widespread Level: Emerging
Number of Complaints: 3
Summary of Reported Failures: Complaints describe unintended acceleration or loss of control events that led to collisions. The performance of the airbags is not detailed.
Potential Safety Implications: Insufficient data to assess airbag performance, but the associated complaints of loss of control and unintended acceleration are significant safety risks on their own.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA: Infotainment Shutdown Disabling Camera

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The infotainment system, which houses the camera display, is reported to shut down after five minutes of operation.
Potential Safety Implications: An infotainment system that shuts down would disable the backup camera display, increasing the risk of a back-over collision.

BACK OVER PREVENTION: WARNINGS: Headlamp Failure Disabling Safety Systems

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: A crack in the driver-side headlamp caused the light to go out and disable certain crucial driving functions.
Potential Safety Implications: Failure of a headlight reduces visibility. If this failure also disables other safety systems, it significantly compromises the vehicle's overall safety.

ELECTRICAL SYSTEM: System Failures and Vulnerability to Rodent Damage

Widespread Level: Medium
Number of Complaints: 18
Summary of Reported Failures: Complaints include the infotainment system shutting down, child locks and window controls malfunctioning, and the battery dying repeatedly. One significant report states that rodent damage to soy-based wiring insulation disabled numerous safety systems, including AEB. Another owner experienced the vehicle stalling while driving.
Potential Safety Implications: Widespread electrical failures can disable critical safety features without warning. Using wiring insulation that attracts rodents creates a foreseeable risk of system failure. Stalling in traffic is a major collision hazard.

ELECTRICAL SYSTEM:HORN: Inoperative Horn

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The vehicle's horn stopped working.
Potential Safety Implications: The horn is a primary safety device for alerting other drivers and pedestrians. Its failure removes a key tool for collision avoidance.

ELECTRICAL SYSTEM:SOFTWARE: Incomplete Complaint Data

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The complaint refers to an attached document not available in the source data.
Potential Safety Implications: Not applicable due to insufficient data.

ENGINE: Engine Stalling Due to Fuel Starvation

Widespread Level: High
Number of Complaints: 20
Summary of Reported Failures: This is a critical area of concern with numerous reports of the check engine light illuminating, followed by the engine stalling as if it is not receiving fuel. Stalling is reported to occur both on the open highway and when pulling away from a stop. The engine is also reported to shake excessively.
Potential Safety Implications: Engine stalling, especially at highway speeds, is an extremely dangerous event that can lead to a high-speed rear-end collision. It represents a catastrophic failure of a core vehicle system.

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Unexpected Deceleration

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The complaint describes the vehicle automatically slowing down while cruise control was engaged.
Potential Safety Implications: Unexpected deceleration can surprise the driver and following traffic, potentially causing a rear-end collision.

EXTERIOR LIGHTING: Headlamp Failure Causing Cascading System Failures

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: Multiple reports indicate that moisture penetration into the LED headlamp assemblies caused them to fail. This failure also disabled integrated safety systems like emergency braking, forward collision warning, and lane departure warning ([1957512]).
Potential Safety Implications: The loss of headlights reduces nighttime visibility. Critically, the cascading failure of multiple ADAS features due to a headlamp seal issue represents a significant and unexpected loss of safety systems.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL: Phantom Braking

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: Reports describe the adaptive cruise control system causing the vehicle to slow down or brake for no reason at highway speeds.
Potential Safety Implications: Phantom braking at highway speeds is a serious hazard that can cause a rear-end collision.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING: Erratic AEB Behavior and Phantom Braking

Widespread Level: Low
Number of Complaints: 10
Summary of Reported Failures: Numerous reports of AEB malfunctions, including the system abruptly stopping the car for blowing leaves and engaging phantom braking at highway speeds. The system is also reported as failing to detect vehicles directly in front. One report details the brakes failing completely at a stop sign.
Potential Safety Implications: The AEB system presents a dual risk: phantom braking can cause a collision, while failing to detect an obstacle can fail to prevent one. A complete failure of the service brakes is a catastrophic event.

FORWARD COLLISION AVOIDANCE: WARNINGS: False Warnings and Inoperable System

Widespread Level: Low
Number of Complaints: 10
Summary of Reported Failures: Complaints describe the forward collision warning randomly activating at low speeds, sometimes with forced braking. The system is also reported as inoperable, failing to detect vehicles. One report describes the digital instrument cluster, which displays these warnings, continually turning off while driving.
Potential Safety Implications: Erroneous warnings and phantom braking create collision risks and erode driver trust. A blank instrument cluster deprives the driver of all critical vehicle information.

FUEL SYSTEM, GASOLINE: Fuel Leaks, Inoperable Fuel Cap, and Recall Delays

Widespread Level: Low
Number of Complaints: 5
Summary of Reported Failures: Reports include the odor of fuel in the cabin, the fuel cap failing to open, and the vehicle shutting off independently. One owner received a recall notice (23V630000) but parts were not available for the repair.
Potential Safety Implications: A fuel odor suggests a leak, which is a fire hazard. A vehicle that shuts off while driving is a collision risk.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP: Stalling Due to Fuel Pump Failure

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The vehicle stalled on several occasions, both while driving at various speeds and while parked.
Potential Safety Implications: Stalling in traffic can lead to a collision.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Inoperable Fuel Door

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The fuel tank door switch failed to function, preventing the owner from refueling the vehicle.
Potential Safety Implications: This can leave a driver stranded if they are unable to refuel.

FUEL/PROPULSION SYSTEM: Widespread Engine Stalling

Widespread Level: High
Number of Complaints: 20
Summary of Reported Failures: This category reinforces the high number of engine stalling complaints. Owners report the engine stalling on the highway and from a stop, with the issue described as the vehicle acting as if it is not receiving fuel.
Potential Safety Implications: The widespread nature of these stalling incidents represents a critical safety issue for this model, with a high potential for causing serious collisions due to sudden, unexpected loss of power.

LANE DEPARTURE: ASSIST: Uncommanded Steering Input

Widespread Level: Emerging
Number of Complaints: 1
Summary of Reported Failures: A driver reports that while exiting a driveway, the car's steering completely pulled the vehicle into an outer lane of traffic, causing a collision with an oncoming vehicle.
Potential Safety Implications: Uncommanded steering input is a catastrophic failure that can directly cause a head-on or side-impact collision.

LANE DEPARTURE: BLIND SPOT DETECTION: System Failure due to Water Ingress

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: Water getting into a headlight assembly caused multiple sensor failures, including the lane departure system.
Potential Safety Implications: A failure of the blind spot or lane departure systems removes a layer of safety and increases the risk of a lane-change related collision.

LANE DEPARTURE: WARNING: System Failure Due to Rodent Damage

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The lane departure warning system was rendered inoperable after rodents chewed through the soy-based wiring harness.
Potential Safety Implications: This highlights a vulnerability where a design choice (wiring material) can lead to the failure of critical safety systems.

POWER TRAIN: Stalling and Differential Failure

Widespread Level: Low
Number of Complaints: 7
Summary of Reported Failures: Reports describe failures of the electronically controlled rear limited-slip differential, vehicle stalling, and intermittent loss of power and acceleration. The traction control system is also reported to deliver power incorrectly on icy surfaces.
Potential Safety Implications: Stalling and power loss are significant collision risks. A malfunctioning differential or traction control system can lead to vehicle instability and a loss of control, especially in adverse conditions.

SEAT BELTS: Failure to Retract and Recall Delays

Widespread Level: Low
Number of Complaints: 7
Summary of Reported Failures: Owners report seat belts failing to retract properly, leaving slack. Others report receiving a recall notice for the pretensioner (23V094000) with no parts available. One report notes a seat belt bolt came out completely.
Potential Safety Implications: A seat belt with slack will not properly restrain an occupant in a crash. A detached seat belt anchor point offers no protection whatsoever. Both are critical safety failures.

SEATS: Seat Malfunction and Driver Discomfort

Widespread Level: Unique
Number of Complaints: 2
Summary of Reported Failures: A new vehicle experienced a seat malfunction where it was unresponsive to adjustment controls. Another owner reports the driver's seat is so uncomfortable it causes numbness in their feet while driving.
Potential Safety Implications: An improperly adjusted seat can affect driver control. Extreme discomfort can be a significant distraction and may affect the driver's ability to operate the pedals safely.

SEATS:FRONT ASSEMBLY:POWER ADJUST: Inoperable Passenger Seat

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The front passenger seat could not be moved or adjusted.
Potential Safety Implications: An improperly positioned seat can affect the safety and comfort of the passenger.

SERVICE BRAKES: Brake Failures and Phantom Braking

Widespread Level: Low
Number of Complaints: 9
Summary of Reported Failures: Complaints include the service brakes engaging independently, brakes failing completely at a stop sign, and phantom braking events. One unusual report links a liquid spill from a cup holder to a wiring harness failure that caused the vehicle to slam into park and lose acceleration.
Potential Safety Implications: Any failure or unintended activation of the braking system poses a severe risk of collision. The vulnerability of a critical wiring harness to a simple liquid spill is a significant design concern.

STEERING: Loss of Power Steering

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: Reports describe a loss of power steering that occurred simultaneously with brake issues, and the vehicle becoming unstable over bumps.
Potential Safety Implications: A loss of power steering makes the vehicle extremely difficult to control, especially at low speeds or in an emergency maneuver, significantly increasing the risk of a crash.

STRUCTURE:BODY: Vibrating Bumper Cover

Widespread Level: Emerging
Number of Complaints: 3
Summary of Reported Failures: A report describes the rear bumper cover vibrating as if it is about to blow off while driving.
Potential Safety Implications: A detached body panel can become a dangerous projectile for other vehicles on the road.

SUSPENSION: Unstable Handling

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: The vehicle is described as becoming unstable and unpredictable when encountering bumps in the road, with rattling from the suspension.
Potential Safety Implications: Unstable handling over common road imperfections can lead to a loss of driver confidence and potentially a loss of control.

TIRES:SIDEWALL: Catastrophic Tire Failure on New Vehicle

Widespread Level: Unique
Number of Complaints: 1
Summary of Reported Failures: On the same day the vehicle was purchased, a rear tire unexpectedly ripped off the rim while driving on the highway, causing a near-loss of control.
Potential Safety Implications: A tire de-beading from the rim is a catastrophic failure equivalent to a blowout and presents an extreme risk of a loss-of-control crash.

UNKNOWN OR OTHER: Reinforcement of Engine Stalling and Electrical Failure

Widespread Level: Low
Number of Complaints: 8
Summary of Reported Failures: This category includes further reports of engine stalling, a non-functional horn, and total battery system failure leading to the vehicle not starting or stalling shortly after being jump-started.
Potential Safety Implications: These reports reinforce the critical nature of the electrical and engine stalling issues, which can lead to collisions or leave drivers stranded.

VEHICLE SPEED CONTROL: System Reboot While Driving and Power Loss

Widespread Level: Low
Number of Complaints: 6
Summary of Reported Failures: Reports detail intermittent loss of power and acceleration, unintended acceleration, and a complete reboot of the computer system while driving down the freeway, which caused all screens to go blank.
Potential Safety Implications: A full system reboot while driving is a critical failure, as it temporarily removes all instrumentation and safety functions. Loss of power and unintended acceleration are both severe collision risks.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Unintended Acceleration

Widespread Level: Emerging
Number of Complaints: 1
Summary of Reported Failures: A single report alleges an incident of unintended acceleration while the driver was braking in a parking space.
Potential Safety Implications: Unintended acceleration removes control from the driver and can directly cause a collision.

VISIBILITY/WIPER: Windshield Glare and Spontaneous Cracking

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: One report describes a very bright reflection from a chrome strip on the dashboard onto the windshield. Other reports describe the windshield cracking without any apparent impact.
Potential Safety Implications: Severe glare can impair the driver's vision. A spontaneously cracking windshield could startle the driver and compromise the structural integrity of the cabin.

WHEELS: Catastrophic Tire Separation from Rim

Widespread Level: Unique
Number of Complaints: 3
Summary of Reported Failures: Reports include unstable handling and a tire ripping off the rim on the highway.
Potential Safety Implications: The incident of a tire separating from the wheel is a catastrophic failure with a high risk of causing a serious crash.

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3.7 Other Genesis Models

This section documents complaints for models with a lower volume of reported issues in the source data. While less frequent, the nature of these complaints, particularly for the electric models, aligns with the broader systemic issues seen across the Genesis lineup.

FIFTH WHEEL

A single, unique complaint was filed for a 2020 Luxe Fifth Wheel towable RV. The issue pertained to the integrated trailer brake control system and involved a tire blowout on the RV. This incident appears to be miscategorized under the Genesis brand and relates to a towable recreational vehicle rather than a passenger car.

G80 ELECTRIFIED

Complaints for the G80 Electrified focus on its electrical and braking systems. One report describes the vehicle being towed three times for failures of the 12v battery or its electrical system without ever having been driven. Other reports highlight a potential safety issue with the "i-Pedal" one-pedal driving mode, where the brake lights reportedly fail to activate during gradual deceleration, which could increase the risk of a rear-end collision.

GV70 ELECTRIFIED

The few reports for the GV70 Electrified describe critical electrical failures similar to those seen in other Genesis models. Complaints include a complete power outage when parking the car, the instrument cluster and infotainment system going dark while driving, and a sudden loss of acceleration, which prompted a red warning on the dashboard to pull over immediately. These incidents point to significant potential risks related to power supply and electronics in this model.

The detailed, model-specific findings presented above provide the foundation for a broader analysis of systemic issues across the product line.

4.0 Cross-Model Systemic Issue Analysis

By aggregating the complaint data across the entire product line, it is possible to identify potential systemic weaknesses in core vehicle systems. These patterns may indicate common design flaws, manufacturing defects, or unreliable components shared among multiple Genesis models. The analysis reveals four primary areas of concern that transcend individual models.

4.1 Electrical System and Electronics Failures

Recurring electrical failures represent one of the most pervasive issues across the Genesis lineup, affecting the G70, G80, G90, GV60, and GV80. Common failure modes include infotainment system blackouts, spontaneous illumination of multiple dashboard warnings, and persistent 12-volt battery drain issues. The most critical reports detail a complete loss of electrical power while the vehicle is in motion, as documented for the G80 and GV70 Electrified. For the all-electric GV60, a "High" widespread issue of the Level 2 charging port overheating is consistently reported, which not only impacts vehicle reliability but also presents a potential fire risk.

The safety implications of these electronic failures are severe. A sudden electrical shutdown can disable all critical safety systems simultaneously, including ABS, airbags, and power steering. Furthermore, instrument cluster blackouts, reported for the GV60 and GV80, deprive the driver of essential information like speed, creating a hazardous operating condition.

4.2 Engine, Powertrain, and Fuel System Malfunctions

A deeply concerning pattern of engine, powertrain, and fuel delivery problems is evident across the brand's internal combustion engine models, particularly the G70, G80, GV70, and GV80. The issue is designated as "High" widespread for the G80, GV70, and GV80. The primary complaint is remarkably consistent: a sudden and unexpected loss of motive power, often attributed to fuel starvation. Drivers report engines stalling in traffic, severe hesitation upon acceleration, and vehicles abruptly entering "limp mode" on the highway.

The critical nature of these failures cannot be overstated. A sudden loss of motive power creates a high-delta-V collision risk, particularly in dense traffic, representing a catastrophic loss of vehicle control. This systemic component failure is exacerbated by an operational issue: numerous complaints for the G70, G80, and G90 note that parts for related recalls are unavailable, creating significant remediation delays and prolonging customer exposure to known risks.

4.3 Advanced Driver-Assistance Systems (ADAS) Anomalies

Complaints related to ADAS features are prominent for the G70, G80, and GV80. The reported malfunctions primarily involve systems like Forward Collision Avoidance and Automatic Emergency Braking (AEB). The anomalies fall into two distinct and equally dangerous categories: "phantom braking," where the vehicle brakes aggressively with no obstacle present, and failure of the system to detect an actual obstacle.

This creates a dual-risk scenario: phantom braking can cause a rear-end collision, while system failure can lead to an inability to prevent a forward collision, eroding driver trust. Crucially, the unreliability of the base electrical system is a likely contributor to this erratic ADAS behavior. As an example, a GV80 complaint [1957512] details how moisture penetrating a headlamp assembly not only caused the light to fail but also disabled the AEB and lane departure warning systems, demonstrating a clear cascading failure pathway.

4.4 OEM Tire and Wheel Integrity

A notable pattern of premature and potentially defective OEM tire failures exists across multiple sedan and SUV models. The G80 exhibits a "Medium" widespread issue with its wheels, with numerous complaints of sidewall blowouts and bubbles on its Continental tires. This is mirrored in the G70, where multiple reports from Puerto Rico describe severe "chunking" and tread peeling on the front Michelin tires ([1828645]), with one report alleging approximately 30 similar warranty claims. Additionally, a GV80 owner reported a catastrophic failure where a tire ripped off the rim on the day of purchase. While failure modes differ, the presence of significant, geographically clustered tire complaints on separate models warrants investigation into OEM tire specification and quality control.

The analysis of these systemic issues leads to the final conclusions of this report.

5.0 Conclusion

This analysis of consumer safety complaints reveals significant and recurring safety concerns across the Genesis vehicle lineup. The data points to systemic deficiencies in three critical areas that warrant immediate and thorough investigation.

The most pressing issues are the pervasive failures within electrical systems and engine and powertrain components. The high frequency of reports detailing sudden loss of motive power, engine stalling, and complete electrical shutdowns constitutes a critical safety risk. This is not a series of isolated incidents but a distinct pattern observed across multiple models, most notably the G80, GV70, and GV80. Secondly, the widespread reliability issues with Advanced Driver-Assistance Systems, including "phantom braking" and failure to detect hazards, create unpredictable and dangerous situations that undermine their intended safety benefit. Finally, multiple models show an unnerving pattern of premature OEM tire failures, suggesting potential issues with component specification or quality control.

In summary, the patterns documented in this report indicate fundamental challenges in quality assurance and component reliability across multiple key systems in the Genesis vehicle lineup. The frequency and severity of these issues point to systemic deficiencies that may stem from common design, components, or manufacturing processes, necessitating a comprehensive review to ensure vehicle safety.