This report analyzes complaint/reason data across per-record narratives, monthly time series, model-year aggregates, and clustered summary labels.
| Metric | Value |
|---|---|
| item | {
"name": "reasons_per_record",
"rows": 90331,
"cols": 10,
"columns": [
"id",
"manufacturer",
"model",
"model_year",
"date",
"text",
"reason_cluster_id",
"reason_label",
"reason_distance",
"year_month"
],
"missing_pct": {
"manufacturer": 0.0,
"model": 0.0,
"model_year": 0.0,
"id": 0.0,
"date": 0.0,
"text": 0.0,
"reason_cluster_id": 0.0,
"reason_label": 0.0,
"reason_distance": 0.0,
"year_month": 0.0
}
} |
| item | {
"name": "reasons_timeseries",
"rows": 28899,
"cols": 3,
"columns": [
"month",
"reason_label",
"count"
],
"missing_pct": {
"month": 0.0,
"reason_label": 0.0,
"count": 0.0
}
} |
| item | {
"name": "reasons_by_modelyear",
"rows": 6217,
"cols": 3,
"columns": [
"model_year",
"reason_label",
"count"
],
"missing_pct": {
"model_year": 0.0,
"reason_label": 0.0,
"count": 0.0
}
} |
| item | {
"name": "reasons_summary",
"rows": 240,
"cols": 6,
"columns": [
"cluster_id",
"size",
"label",
"top_terms",
"representative_example.id",
"representative_example.text"
],
"missing_pct": {
"cluster_id": 0.0,
"size": 0.0,
"label": 0.0,
"top_terms": 0.0,
"representative_example.id": 0.0,
"representative_example.text": 0.0
}
} |
| Metric | Value |
|---|---|
| unique_manufacturers | 298 |
| unique_models | 2161 |
| unique_reason_labels | 240 |
| date_range | 2002-10-16 to 2025-04-08 |
| model_year_range | 1967 to 9999 |
| timeseries_points | 28899 |
| by_year_rows | 6217 |
| Metric | Value |
|---|---|
| item | {
"label": "sunroof, exploded, sunroof exploded, glass, shattered",
"count": 1047
} |
| item | {
"label": "this recall, recall on my, 23 10, recall notice, recall is",
"count": 1030
} |
| item | {
"label": "this recall, ota, recall notice, updates, rental",
"count": 858
} |
| item | {
"label": "passenger airbag, cracks, dash is, dash is cracked, cracking",
"count": 829
} |
| item | {
"label": "windshield cracked, rock, my windshield, of windshield, windshields",
"count": 754
} |
| item | {
"label": "my steering, steering assist, assist fault, steering assist fault, steer",
"count": 735
} |
| item | {
"label": "sunroof, glass, shattered, exploded, my sunroof",
"count": 706
} |
| item | {
"label": "will not start, starter, start it, would not start, won start",
"count": 694
} |
| item | {
"label": "nhtsa recall, recall number, this recall, recall notice, nhtsa recall number",
"count": 691
} |
| item | {
"label": "payment, rental, my money, lemon, contract",
"count": 660
} |
| item | {
"label": "flames, engulfed, in flames, caught on, engulfed in",
"count": 658
} |
| item | {
"label": "cvt, transmissions, clutch, gears, jerking",
"count": 635
} |
| item | {
"label": "rust, rusted, frame is, rusting, frame rust",
"count": 632
} |
| item | {
"label": "shuts, shuts while, shuts down, shuts while driving, it shuts",
"count": 632
} |
| item | {
"label": "tread, these tires, tires are, sidewall, tpms",
"count": 628
} |
| item | {
"label": "slipping, gears, cvt, transmissions, not move",
"count": 615
} |
| item | {
"label": "my jeep, cherokee, jeep cherokee, stalled, jeep compass",
"count": 615
} |
| item | {
"label": "coolant, thermostat, heater core, core, overheating",
"count": 613
} |
| item | {
"label": "sunroof, glass, exploded, my sunroof, shattered",
"count": 612
} |
| item | {
"label": "airbags, deploy, deployed, did not deploy, not deploy",
"count": 609
} |
| item | {
"label": "shift to park, shift to, is in park, park message, into park",
"count": 608
} |
| item | {
"label": "accord, pilot, cr, mitigation, vsa",
"count": 608
} |
| item | {
"label": "clutch, wrench, focus, explorer, sync",
"count": 606
} |
| item | {
"label": "glare, melting, sticky, is melting, dashboard is melting",
"count": 593
} |
| item | {
"label": "traction, flashing, abs, traction control, flashed",
"count": 585
} |
| item | {
"label": "dashboard is, dashboard has, dashboard cracked, cracked dashboard, cracking",
"count": 568
} |
| item | {
"label": "fuel pump, this recall, valve, stalling, water pump",
"count": 567
} |
| item | {
"label": "stalls, stall, stalling, stalls while, stalls when",
"count": 560
} |
| item | {
"label": "accelerator, accelerated, to accelerate, unintended acceleration, sudden acceleration",
"count": 559
} |
| item | {
"label": "heater core, core, defrost, blows, no heat",
"count": 548
} |
| Metric | Value |
|---|---|
| overall_total | 90331 |
| overall_avg | 361.32 |
| overall_median | 155.5 |
| overall_growth_mean_pct | 14.46 |
| overall_anomalies_z>=2 | [
{
"month": "2019-07-01",
"count": 1115,
"z": 2.3
}
] |
| item | {
"label": "sunroof, exploded, sunroof exploded, glass, shattered",
"total": 1047,
"avg": 8.44,
"median": 8.0,
"growth_mean_pct": 22.15,
"peaks": [
{
"month": "2018-01-01",
"count": 22,
"z": 3.24
},
{
"month": "2023-04-01",
"count": 21,
"z": 3.0
},
{
"month": "2023-06-01",
"count": 17,
"z": 2.05
},
{
"month": "2023-07-01",
"count": 18,
"z": 2.29
}
]
} |
| item | {
"label": "this recall, recall on my, 23 10, recall notice, recall is",
"total": 1030,
"avg": 5.39,
"median": 5.0,
"growth_mean_pct": 23.57,
"peaks": [
{
"month": "2024-01-01",
"count": 19,
"z": 3.43
},
{
"month": "2024-03-01",
"count": 15,
"z": 2.42
},
{
"month": "2024-04-01",
"count": 19,
"z": 3.43
},
{
"month": "2024-10-01",
"count": 18,
"z": 3.18
},
{
"month": "2024-11-01",
"count": 16,
"z": 2.67
},
{
"month": "2025-02-01",
"count": 16,
"z": 2.67
}
]
} |
| item | {
"label": "this recall, ota, recall notice, updates, rental",
"total": 858,
"avg": 4.77,
"median": 4.0,
"growth_mean_pct": 31.43,
"peaks": [
{
"month": "2016-08-01",
"count": 15,
"z": 2.37
},
{
"month": "2025-02-01",
"count": 41,
"z": 8.39
}
]
} |
| item | {
"label": "passenger airbag, cracks, dash is, dash is cracked, cracking",
"total": 829,
"avg": 6.85,
"median": 4.0,
"growth_mean_pct": 24.66,
"peaks": [
{
"month": "2016-01-01",
"count": 44,
"z": 4.73
},
{
"month": "2016-02-01",
"count": 27,
"z": 2.56
},
{
"month": "2016-04-01",
"count": 24,
"z": 2.18
},
{
"month": "2016-05-01",
"count": 23,
"z": 2.06
},
{
"month": "2016-07-01",
"count": 29,
"z": 2.82
},
{
"month": "2016-09-01",
"count": 29,
"z": 2.82
},
{
"month": "2016-10-01",
"count": 23,
"z": 2.06
},
{
"month": "2017-08-01",
"count": 32,
"z": 3.2
}
]
} |
| item | {
"label": "windshield cracked, rock, my windshield, of windshield, windshields",
"total": 754,
"avg": 6.44,
"median": 5.0,
"growth_mean_pct": 22.7,
"peaks": [
{
"month": "2019-10-01",
"count": 20,
"z": 2.38
},
{
"month": "2020-02-01",
"count": 24,
"z": 3.08
},
{
"month": "2020-03-01",
"count": 24,
"z": 3.08
},
{
"month": "2020-11-01",
"count": 21,
"z": 2.55
},
{
"month": "2021-01-01",
"count": 20,
"z": 2.38
},
{
"month": "2021-03-01",
"count": 21,
"z": 2.55
},
{
"month": "2021-04-01",
"count": 21,
"z": 2.55
},
{
"month": "2021-07-01",
"count": 21,
"z": 2.55
},
{
"month": "2022-07-01",
"count": 19,
"z": 2.2
}
]
} |
| item | {
"label": "my steering, steering assist, assist fault, steering assist fault, steer",
"total": 735,
"avg": 4.57,
"median": 4.0,
"growth_mean_pct": 33.86,
"peaks": [
{
"month": "2018-11-01",
"count": 12,
"z": 2.24
},
{
"month": "2021-11-01",
"count": 27,
"z": 6.75
},
{
"month": "2023-08-01",
"count": 13,
"z": 2.54
}
]
} |
| item | {
"label": "sunroof, glass, shattered, exploded, my sunroof",
"total": 706,
"avg": 5.69,
"median": 5.0,
"growth_mean_pct": 32.06,
"peaks": [
{
"month": "2015-08-01",
"count": 17,
"z": 3.42
},
{
"month": "2023-04-01",
"count": 14,
"z": 2.51
},
{
"month": "2024-01-01",
"count": 14,
"z": 2.51
},
{
"month": "2024-04-01",
"count": 13,
"z": 2.21
}
]
} |
| item | {
"label": "will not start, starter, start it, would not start, won start",
"total": 694,
"avg": 4.54,
"median": 4.0,
"growth_mean_pct": 29.92,
"peaks": [
{
"month": "2015-07-01",
"count": 14,
"z": 2.63
},
{
"month": "2015-08-01",
"count": 15,
"z": 2.91
},
{
"month": "2017-06-01",
"count": 14,
"z": 2.63
},
{
"month": "2018-07-01",
"count": 12,
"z": 2.08
},
{
"month": "2018-10-01",
"count": 12,
"z": 2.08
},
{
"month": "2019-02-01",
"count": 17,
"z": 3.47
},
{
"month": "2019-10-01",
"count": 21,
"z": 4.58
},
{
"month": "2020-01-01",
"count": 15,
"z": 2.91
},
{
"month": "2020-02-01",
"count": 12,
"z": 2.08
}
]
} |
| item | {
"label": "nhtsa recall, recall number, this recall, recall notice, nhtsa recall number",
"total": 691,
"avg": 3.93,
"median": 3.0,
"growth_mean_pct": 34.9,
"peaks": [
{
"month": "2015-07-01",
"count": 15,
"z": 3.32
},
{
"month": "2015-08-01",
"count": 14,
"z": 3.02
},
{
"month": "2015-09-01",
"count": 14,
"z": 3.02
},
{
"month": "2016-01-01",
"count": 11,
"z": 2.12
},
{
"month": "2024-02-01",
"count": 11,
"z": 2.12
},
{
"month": "2024-08-01",
"count": 13,
"z": 2.72
},
{
"month": "2024-09-01",
"count": 11,
"z": 2.12
},
{
"month": "2024-10-01",
"count": 12,
"z": 2.42
},
{
"month": "2024-12-01",
"count": 11,
"z": 2.12
},
{
"month": "2025-02-01",
"count": 22,
"z": 5.42
}
]
} |
| item | {
"label": "payment, rental, my money, lemon, contract",
"total": 660,
"avg": 3.42,
"median": 3.0,
"growth_mean_pct": 31.95,
"peaks": [
{
"month": "2015-07-01",
"count": 9,
"z": 2.16
},
{
"month": "2015-09-01",
"count": 11,
"z": 2.94
},
{
"month": "2015-10-01",
"count": 10,
"z": 2.55
},
{
"month": "2016-05-01",
"count": 10,
"z": 2.55
},
{
"month": "2017-06-01",
"count": 12,
"z": 3.32
},
{
"month": "2017-08-01",
"count": 9,
"z": 2.16
},
{
"month": "2019-02-01",
"count": 9,
"z": 2.16
},
{
"month": "2019-05-01",
"count": 9,
"z": 2.16
},
{
"month": "2023-08-01",
"count": 15,
"z": 4.48
},
{
"month": "2024-05-01",
"count": 9,
"z": 2.16
}
]
} |
| item | {
"label": "flames, engulfed, in flames, caught on, engulfed in",
"total": 658,
"avg": 3.89,
"median": 3.0,
"growth_mean_pct": 26.31,
"peaks": [
{
"month": "2018-04-01",
"count": 10,
"z": 2.13
},
{
"month": "2018-07-01",
"count": 13,
"z": 3.18
},
{
"month": "2018-08-01",
"count": 12,
"z": 2.83
},
{
"month": "2018-09-01",
"count": 11,
"z": 2.48
},
{
"month": "2018-10-01",
"count": 10,
"z": 2.13
},
{
"month": "2018-11-01",
"count": 11,
"z": 2.48
},
{
"month": "2019-01-01",
"count": 11,
"z": 2.48
},
{
"month": "2019-10-01",
"count": 10,
"z": 2.13
},
{
"month": "2020-08-01",
"count": 11,
"z": 2.48
},
{
"month": "2023-05-01",
"count": 10,
"z": 2.13
},
{
"month": "2023-06-01",
"count": 12,
"z": 2.83
}
]
} |
| item | {
"label": "cvt, transmissions, clutch, gears, jerking",
"total": 635,
"avg": 4.21,
"median": 4.0,
"growth_mean_pct": 39.66,
"peaks": [
{
"month": "2018-12-01",
"count": 11,
"z": 2.27
},
{
"month": "2019-07-01",
"count": 21,
"z": 5.61
},
{
"month": "2025-01-01",
"count": 18,
"z": 4.61
}
]
} |
| item | {
"label": "rust, rusted, frame is, rusting, frame rust",
"total": 632,
"avg": 4.45,
"median": 4.0,
"growth_mean_pct": 31.33,
"peaks": [
{
"month": "2015-08-01",
"count": 12,
"z": 2.51
},
{
"month": "2018-08-01",
"count": 15,
"z": 3.51
},
{
"month": "2018-10-01",
"count": 13,
"z": 2.85
},
{
"month": "2019-04-01",
"count": 16,
"z": 3.85
},
{
"month": "2020-01-01",
"count": 11,
"z": 2.18
}
]
} |
| item | {
"label": "shuts, shuts while, shuts down, shuts while driving, it shuts",
"total": 632,
"avg": 4.98,
"median": 4.0,
"growth_mean_pct": 31.77,
"peaks": [
{
"month": "2017-10-01",
"count": 12,
"z": 2.2
},
{
"month": "2018-07-01",
"count": 13,
"z": 2.51
},
{
"month": "2019-04-01",
"count": 12,
"z": 2.2
},
{
"month": "2019-07-01",
"count": 15,
"z": 3.14
},
{
"month": "2019-09-01",
"count": 13,
"z": 2.51
}
]
} |
| item | {
"label": "tread, these tires, tires are, sidewall, tpms",
"total": 628,
"avg": 3.92,
"median": 3.0,
"growth_mean_pct": 34.19,
"peaks": [
{
"month": "2015-07-01",
"count": 15,
"z": 3.47
},
{
"month": "2015-08-01",
"count": 13,
"z": 2.85
},
{
"month": "2015-12-01",
"count": 11,
"z": 2.22
},
{
"month": "2016-10-01",
"count": 11,
"z": 2.22
},
{
"month": "2018-04-01",
"count": 11,
"z": 2.22
},
{
"month": "2018-08-01",
"count": 11,
"z": 2.22
},
{
"month": "2018-11-01",
"count": 15,
"z": 3.47
},
{
"month": "2019-05-01",
"count": 11,
"z": 2.22
},
{
"month": "2019-07-01",
"count": 12,
"z": 2.53
},
{
"month": "2021-04-01",
"count": 13,
"z": 2.85
}
]
} |
| item | {
"label": "slipping, gears, cvt, transmissions, not move",
"total": 615,
"avg": 4.21,
"median": 4.0,
"growth_mean_pct": 20.45,
"peaks": [
{
"month": "2019-06-01",
"count": 11,
"z": 2.61
},
{
"month": "2019-07-01",
"count": 14,
"z": 3.76
},
{
"month": "2019-08-01",
"count": 10,
"z": 2.22
},
{
"month": "2019-11-01",
"count": 10,
"z": 2.22
},
{
"month": "2019-12-01",
"count": 12,
"z": 2.99
},
{
"month": "2023-10-01",
"count": 10,
"z": 2.22
}
]
} |
| item | {
"label": "my jeep, cherokee, jeep cherokee, stalled, jeep compass",
"total": 615,
"avg": 3.97,
"median": 4.0,
"growth_mean_pct": 34.63,
"peaks": [
{
"month": "2015-08-01",
"count": 10,
"z": 2.05
},
{
"month": "2016-07-01",
"count": 11,
"z": 2.39
},
{
"month": "2018-12-01",
"count": 10,
"z": 2.05
},
{
"month": "2019-03-01",
"count": 11,
"z": 2.39
},
{
"month": "2019-04-01",
"count": 13,
"z": 3.07
},
{
"month": "2019-09-01",
"count": 11,
"z": 2.39
},
{
"month": "2019-10-01",
"count": 11,
"z": 2.39
},
{
"month": "2020-03-01",
"count": 12,
"z": 2.73
}
]
} |
| item | {
"label": "coolant, thermostat, heater core, core, overheating",
"total": 613,
"avg": 4.01,
"median": 3.0,
"growth_mean_pct": 32.01,
"peaks": [
{
"month": "2018-01-01",
"count": 12,
"z": 2.54
},
{
"month": "2022-01-01",
"count": 19,
"z": 4.76
},
{
"month": "2023-07-01",
"count": 12,
"z": 2.54
},
{
"month": "2024-01-01",
"count": 16,
"z": 3.81
},
{
"month": "2024-03-01",
"count": 12,
"z": 2.54
}
]
} |
| item | {
"label": "sunroof, glass, exploded, my sunroof, shattered",
"total": 612,
"avg": 4.9,
"median": 5.0,
"growth_mean_pct": 33.78,
"peaks": [
{
"month": "2017-10-01",
"count": 15,
"z": 3.53
},
{
"month": "2019-06-01",
"count": 13,
"z": 2.83
},
{
"month": "2019-12-01",
"count": 11,
"z": 2.14
},
{
"month": "2020-01-01",
"count": 11,
"z": 2.14
},
{
"month": "2023-09-01",
"count": 11,
"z": 2.14
}
]
} |
| item | {
"label": "airbags, deploy, deployed, did not deploy, not deploy",
"total": 609,
"avg": 3.44,
"median": 3.0,
"growth_mean_pct": 36.34,
"peaks": [
{
"month": "2015-05-01",
"count": 15,
"z": 4.66
},
{
"month": "2015-07-01",
"count": 10,
"z": 2.64
},
{
"month": "2015-08-01",
"count": 9,
"z": 2.24
},
{
"month": "2016-02-01",
"count": 9,
"z": 2.24
},
{
"month": "2019-07-01",
"count": 9,
"z": 2.24
},
{
"month": "2019-09-01",
"count": 10,
"z": 2.64
},
{
"month": "2019-10-01",
"count": 10,
"z": 2.64
}
]
} |
| item | {
"label": "shift to park, shift to, is in park, park message, into park",
"total": 608,
"avg": 5.96,
"median": 5.0,
"growth_mean_pct": 35.19,
"peaks": [
{
"month": "2019-10-01",
"count": 17,
"z": 2.19
},
{
"month": "2020-08-01",
"count": 28,
"z": 4.37
},
{
"month": "2024-09-01",
"count": 23,
"z": 3.38
}
]
} |
| item | {
"label": "accord, pilot, cr, mitigation, vsa",
"total": 608,
"avg": 3.62,
"median": 3.0,
"growth_mean_pct": 30.54,
"peaks": [
{
"month": "2019-07-01",
"count": 16,
"z": 3.95
},
{
"month": "2024-02-01",
"count": 10,
"z": 2.03
},
{
"month": "2024-05-01",
"count": 13,
"z": 2.99
},
{
"month": "2024-07-01",
"count": 10,
"z": 2.03
},
{
"month": "2024-10-01",
"count": 11,
"z": 2.35
},
{
"month": "2024-11-01",
"count": 14,
"z": 3.31
},
{
"month": "2024-12-01",
"count": 12,
"z": 2.67
},
{
"month": "2025-01-01",
"count": 19,
"z": 4.9
},
{
"month": "2025-02-01",
"count": 10,
"z": 2.03
},
{
"month": "2025-03-01",
"count": 15,
"z": 3.63
}
]
} |
| item | {
"label": "clutch, wrench, focus, explorer, sync",
"total": 606,
"avg": 3.42,
"median": 3.0,
"growth_mean_pct": 35.65,
"peaks": [
{
"month": "2015-05-01",
"count": 10,
"z": 2.47
},
{
"month": "2015-07-01",
"count": 12,
"z": 3.22
},
{
"month": "2015-08-01",
"count": 10,
"z": 2.47
},
{
"month": "2015-09-01",
"count": 11,
"z": 2.84
},
{
"month": "2019-07-01",
"count": 21,
"z": 6.59
},
{
"month": "2023-06-01",
"count": 9,
"z": 2.09
},
{
"month": "2025-01-01",
"count": 10,
"z": 2.47
}
]
} |
| item | {
"label": "glare, melting, sticky, is melting, dashboard is melting",
"total": 593,
"avg": 4.78,
"median": 4.0,
"growth_mean_pct": 39.42,
"peaks": [
{
"month": "2015-05-01",
"count": 13,
"z": 2.09
},
{
"month": "2015-07-01",
"count": 20,
"z": 3.88
},
{
"month": "2015-08-01",
"count": 16,
"z": 2.86
},
{
"month": "2015-10-01",
"count": 15,
"z": 2.6
},
{
"month": "2019-07-01",
"count": 16,
"z": 2.86
},
{
"month": "2019-08-01",
"count": 18,
"z": 3.37
},
{
"month": "2020-07-01",
"count": 15,
"z": 2.6
}
]
} |
| item | {
"label": "traction, flashing, abs, traction control, flashed",
"total": 585,
"avg": 4.3,
"median": 4.0,
"growth_mean_pct": 26.14,
"peaks": [
{
"month": "2021-11-01",
"count": 13,
"z": 2.8
},
{
"month": "2023-07-01",
"count": 11,
"z": 2.15
},
{
"month": "2023-09-01",
"count": 13,
"z": 2.8
},
{
"month": "2024-01-01",
"count": 14,
"z": 3.12
},
{
"month": "2024-06-01",
"count": 13,
"z": 2.8
},
{
"month": "2024-10-01",
"count": 11,
"z": 2.15
}
]
} |
| item | {
"label": "dashboard is, dashboard has, dashboard cracked, cracked dashboard, cracking",
"total": 568,
"avg": 4.4,
"median": 3.0,
"growth_mean_pct": 33.33,
"peaks": [
{
"month": "2007-05-01",
"count": 17,
"z": 3.13
},
{
"month": "2015-09-01",
"count": 19,
"z": 3.63
},
{
"month": "2016-01-01",
"count": 21,
"z": 4.13
},
{
"month": "2016-06-01",
"count": 13,
"z": 2.14
},
{
"month": "2016-08-01",
"count": 14,
"z": 2.39
},
{
"month": "2017-01-01",
"count": 13,
"z": 2.14
},
{
"month": "2017-07-01",
"count": 13,
"z": 2.14
},
{
"month": "2020-09-01",
"count": 13,
"z": 2.14
}
]
} |
| item | {
"label": "fuel pump, this recall, valve, stalling, water pump",
"total": 567,
"avg": 3.88,
"median": 4.0,
"growth_mean_pct": 32.66,
"peaks": [
{
"month": "2019-02-01",
"count": 10,
"z": 2.51
},
{
"month": "2019-06-01",
"count": 9,
"z": 2.1
},
{
"month": "2020-07-01",
"count": 10,
"z": 2.51
},
{
"month": "2020-08-01",
"count": 13,
"z": 3.74
},
{
"month": "2024-05-01",
"count": 11,
"z": 2.92
},
{
"month": "2024-06-01",
"count": 9,
"z": 2.1
},
{
"month": "2025-02-01",
"count": 10,
"z": 2.51
}
]
} |
| item | {
"label": "stalls, stall, stalling, stalls while, stalls when",
"total": 560,
"avg": 3.97,
"median": 3.0,
"growth_mean_pct": 33.78,
"peaks": [
{
"month": "2017-04-01",
"count": 12,
"z": 2.75
},
{
"month": "2017-10-01",
"count": 11,
"z": 2.41
},
{
"month": "2019-04-01",
"count": 16,
"z": 4.12
},
{
"month": "2019-05-01",
"count": 12,
"z": 2.75
},
{
"month": "2019-07-01",
"count": 13,
"z": 3.09
},
{
"month": "2019-09-01",
"count": 12,
"z": 2.75
},
{
"month": "2019-11-01",
"count": 10,
"z": 2.06
},
{
"month": "2020-08-01",
"count": 10,
"z": 2.06
}
]
} |
| item | {
"label": "accelerator, accelerated, to accelerate, unintended acceleration, sudden acceleration",
"total": 559,
"avg": 3.49,
"median": 3.0,
"growth_mean_pct": 34.24,
"peaks": [
{
"month": "2010-03-01",
"count": 12,
"z": 3.66
},
{
"month": "2011-07-01",
"count": 11,
"z": 3.23
},
{
"month": "2019-07-01",
"count": 11,
"z": 3.23
},
{
"month": "2022-02-01",
"count": 9,
"z": 2.37
},
{
"month": "2025-01-01",
"count": 11,
"z": 3.23
}
]
} |
| item | {
"label": "heater core, core, defrost, blows, no heat",
"total": 548,
"avg": 4.42,
"median": 3.0,
"growth_mean_pct": 40.0,
"peaks": [
{
"month": "2017-12-01",
"count": 20,
"z": 2.91
},
{
"month": "2018-01-01",
"count": 23,
"z": 3.47
},
{
"month": "2018-10-01",
"count": 24,
"z": 3.66
},
{
"month": "2018-11-01",
"count": 34,
"z": 5.52
},
{
"month": "2019-01-01",
"count": 21,
"z": 3.1
}
]
} |
| Metric | Value |
|---|---|
| years_covered | 1967–9999 |
| year_with_max_reports | 2016 |
| top_5_years_by_volume | [
{
"year": 2016,
"count": 6853
},
{
"year": 2015,
"count": 6544
},
{
"year": 2017,
"count": 6274
},
{
"year": 2013,
"count": 6266
},
{
"year": 2014,
"count": 6058
}
] |
| top_labels_decade_1960s | [
{
"label": "tgw, s10, s10 appropriate, s10 appropriate handling, appropriate handling",
"count": 1
}
] |
| top_labels_decade_1970s | [
{
"label": "axle, rusted, bike, subframe, cradle",
"count": 1
},
{
"label": "title, name, foia 552 tr, 552 tr, is xxx",
"count": 1
}
] |
| top_labels_decade_1980s | [
{
"label": "this recall, recall on my, 23 10, recall notice, recall is",
"count": 3
},
{
"label": "rv, hitch, awning, weight, lbs",
"count": 2
},
{
"label": "flames, engulfed, in flames, caught on, engulfed in",
"count": 2
},
{
"label": "this recall, recall notice, focus, axle, nhtsa recall",
"count": 2
},
{
"label": "stalls, stall, stalling, stalls while, stalls when",
"count": 2
}
] |
| top_labels_decade_1990s | [
{
"label": "rust, rusted, frame is, rusting, frame rust",
"count": 65
},
{
"label": "rotted, frame is, rot, of frame, rotting",
"count": 44
},
{
"label": "paint, peeling, paint is, paint is peeling, is peeling",
"count": 41
},
{
"label": "rust, rusted, frame rust, frame is, tacoma",
"count": 39
},
{
"label": "cracking, cracks, dash is, cracked dash, dash has",
"count": 36
}
] |
| top_labels_decade_2000s | [
{
"label": "rust, rusted, frame is, rusting, frame rust",
"count": 459
},
{
"label": "rust, rusted, frame rust, frame is, tacoma",
"count": 386
},
{
"label": "glare, melting, sticky, is melting, dashboard is melting",
"count": 381
},
{
"label": "passenger airbag, cracks, dash is, dash is cracked, cracking",
"count": 352
},
{
"label": "subframe, rusted, rust, sub frame, cradle",
"count": 336
}
] |
| top_labels_decade_2010s | [
{
"label": "sunroof, exploded, sunroof exploded, glass, shattered",
"count": 718
},
{
"label": "this recall, recall on my, 23 10, recall notice, recall is",
"count": 551
},
{
"label": "service shifter, shifter, shifter light, service shifter light, shifter message",
"count": 526
},
{
"label": "shift to park, shift to, is in park, park message, into park",
"count": 518
},
{
"label": "this recall, ota, recall notice, updates, rental",
"count": 470
}
] |
| top_labels_decade_2020s | [
{
"label": "windshield cracked, rock, my windshield, of windshield, windshields",
"count": 385
},
{
"label": "sunroof, exploded, sunroof exploded, glass, shattered",
"count": 265
},
{
"label": "sunroof, glass, shattered, exploded, my sunroof",
"count": 224
},
{
"label": "autopilot, autopilot is, self driving, full self, elon",
"count": 205
},
{
"label": "rv, hitch, awning, weight, lbs",
"count": 197
}
] |
| top_labels_decade_9990s | [
{
"label": "que, de, el, la, en",
"count": 193
},
{
"label": "tgw, ts, writes, consumer writes, nm",
"count": 167
},
{
"label": "tgw, s10, s10 appropriate, s10 appropriate handling, appropriate handling",
"count": 144
},
{
"label": "seat belt, seatbelt, cpsc, of seat, buckle",
"count": 77
},
{
"label": "title, name, foia 552 tr, 552 tr, is xxx",
"count": 64
}
] |
| Metric | Value |
|---|---|
| top_10_manufacturers | [
{
"manufacturer": "Chrysler (FCA US, LLC)",
"count": 15155
},
{
"manufacturer": "Ford Motor Company",
"count": 14511
},
{
"manufacturer": "General Motors, LLC",
"count": 14167
},
{
"manufacturer": "Toyota Motor Corporation",
"count": 8133
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"count": 7316
},
{
"manufacturer": "Nissan North America, Inc.",
"count": 5750
},
{
"manufacturer": "Hyundai Motor America",
"count": 4333
},
{
"manufacturer": "Kia America, Inc.",
"count": 3897
},
{
"manufacturer": "Volkswagen Group of America, Inc.",
"count": 2945
},
{
"manufacturer": "Subaru of America, Inc.",
"count": 2765
}
] |
| top_10_manufacturer_model_pairs | [
{
"manufacturer": "Ford Motor Company",
"model": "EXPLORER",
"count": 2383
},
{
"manufacturer": "Ford Motor Company",
"model": "F-150",
"count": 1802
},
{
"manufacturer": "Chrysler (FCA US, LLC)",
"model": "GRAND CHEROKEE",
"count": 1675
},
{
"manufacturer": "Ford Motor Company",
"model": "ESCAPE",
"count": 1595
},
{
"manufacturer": "Chrysler (FCA US, LLC)",
"model": "CHEROKEE",
"count": 1486
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"model": "CR-V",
"count": 1435
},
{
"manufacturer": "Nissan North America, Inc.",
"model": "ALTIMA",
"count": 1351
},
{
"manufacturer": "Ford Motor Company",
"model": "FOCUS",
"count": 1330
},
{
"manufacturer": "Ford Motor Company",
"model": "EDGE",
"count": 1307
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"model": "ACCORD",
"count": 1302
}
] |
| top_manufacturers_for_sunroof, exploded, sunroof exploded, glass, shattered | [
{
"manufacturer": "Toyota Motor Corporation",
"count": 162
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"count": 131
},
{
"manufacturer": "Nissan North America, Inc.",
"count": 112
},
{
"manufacturer": "Kia America, Inc.",
"count": 91
},
{
"manufacturer": "Volkswagen Group of America, Inc.",
"count": 89
}
] |
| top_manufacturers_for_this recall, recall on my, 23 10, recall notice, recall is | [
{
"manufacturer": "Chrysler (FCA US, LLC)",
"count": 166
},
{
"manufacturer": "General Motors, LLC",
"count": 160
},
{
"manufacturer": "Ford Motor Company",
"count": 101
},
{
"manufacturer": "Nissan North America, Inc.",
"count": 89
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"count": 85
}
] |
| top_manufacturers_for_this recall, ota, recall notice, updates, rental | [
{
"manufacturer": "Chrysler (FCA US, LLC)",
"count": 211
},
{
"manufacturer": "General Motors, LLC",
"count": 140
},
{
"manufacturer": "Ford Motor Company",
"count": 63
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"count": 56
},
{
"manufacturer": "Nissan North America, Inc.",
"count": 54
}
] |
| top_manufacturers_for_passenger airbag, cracks, dash is, dash is cracked, cracking | [
{
"manufacturer": "General Motors, LLC",
"count": 738
},
{
"manufacturer": "Chrysler (FCA US, LLC)",
"count": 43
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"count": 23
},
{
"manufacturer": "Hyundai Motor America",
"count": 7
},
{
"manufacturer": "Nissan North America, Inc.",
"count": 5
}
] |
| top_manufacturers_for_windshield cracked, rock, my windshield, of windshield, windshields | [
{
"manufacturer": "Subaru of America, Inc.",
"count": 464
},
{
"manufacturer": "Kia America, Inc.",
"count": 67
},
{
"manufacturer": "Toyota Motor Corporation",
"count": 56
},
{
"manufacturer": "Hyundai Motor America",
"count": 37
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"count": 25
}
] |
| top_manufacturers_for_my steering, steering assist, assist fault, steering assist fault, steer | [
{
"manufacturer": "Ford Motor Company",
"count": 204
},
{
"manufacturer": "General Motors, LLC",
"count": 179
},
{
"manufacturer": "Chrysler (FCA US, LLC)",
"count": 94
},
{
"manufacturer": "Nissan North America, Inc.",
"count": 46
},
{
"manufacturer": "Toyota Motor Corporation",
"count": 36
}
] |
| top_manufacturers_for_sunroof, glass, shattered, exploded, my sunroof | [
{
"manufacturer": "Toyota Motor Corporation",
"count": 106
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"count": 89
},
{
"manufacturer": "Hyundai Motor America",
"count": 85
},
{
"manufacturer": "Nissan North America, Inc.",
"count": 69
},
{
"manufacturer": "Kia America, Inc.",
"count": 63
}
] |
| top_manufacturers_for_will not start, starter, start it, would not start, won start | [
{
"manufacturer": "Chrysler (FCA US, LLC)",
"count": 206
},
{
"manufacturer": "General Motors, LLC",
"count": 134
},
{
"manufacturer": "Hyundai Motor America",
"count": 72
},
{
"manufacturer": "Ford Motor Company",
"count": 61
},
{
"manufacturer": "Honda (American Honda Motor Co.)",
"count": 57
}
] |
| top_manufacturers_for_nhtsa recall, recall number, this recall, recall notice, nhtsa recall number | [
{
"manufacturer": "Chrysler (FCA US, LLC)",
"count": 238
},
{
"manufacturer": "General Motors, LLC",
"count": 51
},
{
"manufacturer": "UNKNOWN MANUFACTURER",
"count": 45
},
{
"manufacturer": "Volkswagen Group of America, Inc.",
"count": 42
},
{
"manufacturer": "Ford Motor Company",
"count": 38
}
] |
| top_manufacturers_for_payment, rental, my money, lemon, contract | [
{
"manufacturer": "General Motors, LLC",
"count": 132
},
{
"manufacturer": "Chrysler (FCA US, LLC)",
"count": 105
},
{
"manufacturer": "Ford Motor Company",
"count": 86
},
{
"manufacturer": "Nissan North America, Inc.",
"count": 69
},
{
"manufacturer": "Toyota Motor Corporation",
"count": 54
}
] |
| Metric | Value |
|---|---|
| recent_24m_top_labels | [
{
"label": "this recall, recall on my, 23 10, recall notice, recall is",
"count": 260
},
{
"label": "sunroof, exploded, sunroof exploded, glass, shattered",
"count": 245
},
{
"label": "this recall, ota, recall notice, updates, rental",
"count": 232
},
{
"label": "backup camera, backup, rear camera, up camera, view camera",
"count": 230
},
{
"label": "shift to park, shift to, is in park, park message, into park",
"count": 229
},
{
"label": "sunroof, glass, shattered, exploded, my sunroof",
"count": 201
},
{
"label": "backup camera, backup, up camera, back up camera, camera is",
"count": 200
},
{
"label": "ota, blind spot, blind, updates, detection",
"count": 195
},
{
"label": "accord, pilot, cr, mitigation, vsa",
"count": 188
},
{
"label": "coolant, coolant bypass, coolant bypass valve, bypass valve, bypass",
"count": 183
},
{
"label": "nhtsa recall, recall number, this recall, recall notice, nhtsa recall number",
"count": 180
},
{
"label": "traction, flashing, abs, traction control, flashed",
"count": 177
},
{
"label": "rv, hitch, awning, weight, lbs",
"count": 173
},
{
"label": "alternator, charger, batteries, voltage, high voltage",
"count": 161
},
{
"label": "recall notice, this recall, received recall, have parts, when parts",
"count": 161
}
] |
| fastest_growing_labels_recent_24m | [
{
"label": "ota, blind spot, blind, updates, detection",
"growth_pct": 74.65
},
{
"label": "rv, hitch, awning, weight, lbs",
"growth_pct": 70.31
},
{
"label": "shift to park, shift to, shifter, into park, is in park",
"growth_pct": 65.71
},
{
"label": "radio was, stereo, my radio, radio would, radio is",
"growth_pct": 27.27
},
{
"label": "shift to park, shift to, is in park, park message, into park",
"growth_pct": 22.33
},
{
"label": "shifter, gears, neutral, bushing, gear shift",
"growth_pct": 8.57
},
{
"label": "shuts, shuts while, shuts down, shuts while driving, it shuts",
"growth_pct": 0.0
},
{
"label": "paint, chipping, paint is, is chipping, chips",
"growth_pct": 0.0
},
{
"label": "shaking, shakes, shake, violently, to shake",
"growth_pct": -3.7
},
{
"label": "paint, peeling, paint is, paint is peeling, is peeling",
"growth_pct": -5.56
}
] |
| Cluster | Size | Representative Example |
|---|---|---|
| sunroof, exploded, sunroof exploded, glass, shattered | 1047 | Sunroof suddenly exploded while driving on highway, no debris or accident happened. Spontaneous sunroof glass shatter |
| this recall, recall on my, 23 10, recall notice, recall is | 1030 | NO RECALL INFORMATION WAS SENT TO ME REGARDING MY VEHICLE. IT STATES THIS TYPE OF RECALL WAS DISCOVERED IN JANUARY. IT IS NOW MARCH. |
| this recall, ota, recall notice, updates, rental | 858 | So we bought the car. In 2012 or 2013. And in 2014 we received a yellow letter in the mail saying that our car needed to be serviced for a recall. We set it up. Ended up taking it in To be serviced for the recalls. Not knowing in 2008 they recalled what is now going wrong in the car, I didnât say anything at the time we repaired it. It they didnât either I believe and even if we didnât say a |
| passenger airbag, cracks, dash is, dash is cracked, cracking | 829 | DASH IS FULLY CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. IN ADDITION, A CRACK FORMED ABOVE THE INSTRUMENT PANEL AND CONTINUED TO SPREAD. |
| windshield cracked, rock, my windshield, of windshield, windshields | 754 | Windshield seemingly cracked without any provocation/collision. Crack occurred while vehicle was parked away from traffic, and requires windshield replacement. |
| my steering, steering assist, assist fault, steering assist fault, steer | 735 | POWER STEERING SUDDENLY WENT OUT WHILE TRAVELING AT 34-35 MPH. CAR DASH PROVIDED A POWER STEERING FAILURE NOTICE AND A SERVICE ADVANCED TRACK NOTICE. CALLED DEALERSHIP AND AM WAITING ON CALL BACK FROM MY SERVICE ADVISER. WAS IN A STRAIGHT AWAY, THANKFULLY NOT TURNING. *JS |
| sunroof, glass, shattered, exploded, my sunroof | 706 | WHILE DRIVING ON THE INTERSTATE IN WARM WEATHER I HEARD A LOUD EXPLOSION LIKE SOMETHING HAD HIT THE CAR. I PULLED THE CAR OVER AND DID NOT SEE ANY DAMAGE. LATER THAT DAY I DISCOVERED THAT THE SUNROOF WAS SHATTERED. I DID NOT HAVE IT ELEVATED OR OPEN WHILE DRIVING. LUCKILY THE PROTECTOR WAS CLOSED SO I WAS NOT INJURED. I HAVE READ IN CONSUMER REPORTS THAT THIS IS A ISSUE WITH VEHICLES. I DO NOT SEE |
| will not start, starter, start it, would not start, won start | 694 | VEHICLE WILL NOT START. BATTERY GOES DEAD. THIS HAS HAPPENED MORE THAN 20 TIMES SINCE PURCHASING THE CAR. |
| nhtsa recall, recall number, this recall, recall notice, nhtsa recall number | 691 | Recall # 21V058 The above Safety recall has not been cleared via dealer. (Two visits). I mentioned to dealer and they claim that it gets resolved "over the air". If so, then why hasn't it been resolved. |
| payment, rental, my money, lemon, contract | 660 | WE ARE DRIVING HOME IN THE 55 SOUTH WITH MY FAMILY I HAD FOURTH MONTH OLD AND 2 YEAR OLD AND MY WIFE ALL OF SUDDEN THE CAR WAS STALLED IN THE CARPOOL LANE.IT WAS SCARY PART ME WHAT CAN DO.I NEED TO REACT FAST.WE WHERE THANKFUL THAT WE PULLED OUT SAFELY.THE NEXT DAY I WENT TO THE DEALERSHIP TO INSPECTION AND THEY TAKE A WHILE TO CHECK SO I LEFT MY CAR FOR TWO DAYS.AND THEY SAID THAT FIVE DIFFERENT |
| flames, engulfed, in flames, caught on, engulfed in | 658 | THE CAR WAS PARKED AND OFF. THE ENGINE COMPARTMENT BURST INTO FLAMES. FIREFIGHTERS HAD TO EXTINGUISH. CAR IS A TOTAL LOSS. |
| cvt, transmissions, clutch, gears, jerking | 635 | MY CAR IS AT THE DEALERSHIP FOR THE SECOND TIME SINCE SEPTEMBER 2018 DUE TO THE TRANSMISSION RECALL. THE CAR DIED WHILE DRIVING FOUR TIMES BEFORE I COULD GET IT HOME. I I HAD IT TOWED TO BILL COLLINS FORD THE NEXT DAY. I WAS TOLD IN SEPTEMBER THE TRANSMISSION WAS FIXED YET THE CAR NEVER DROVE RIGHT. NOW THE TRANSMISSION AND CLUTCH NEED REPAIR/REPLACING. THEY HAVE HAD MY CAR FOR ONE WEEK AND I HAVE |
| rust, rusted, frame is, rusting, frame rust | 632 | Frame has rust issues throughout. Frame not properly treated at the factory and now I am suffering because it has virtually rusted through in front of the drivers side rear wheel which was pointed out to me at Toyota when my car was in for service. |
| shuts, shuts while, shuts down, shuts while driving, it shuts | 632 | Vehicle shuts off while driving, stopping and slowing down. |
| tread, these tires, tires are, sidewall, tpms | 628 | I WAS PARKED OVER NIGHT AT A CAMPGROUND AND UPON MAKING MY PRE-TRIP INSPECTION, NOTICED SEVERAL BUBBLES ON THE FRONT DRIVER-SIDE RV TIRE. HAD THE TIRE REPLACED AND STARTED OUT LATER THAT AFTERNOON ON MY TRIP. ABOUT TWO HOURS IN, HAD A BLOWOUT ON ONE OF THE OTHER TIRES ON THE RV WHILE TRAVELING DOWN THE INTERSTATE AT ABOUT 60 MPH. ROAD SERVICE PUT ON OUR SPARE AND WE WENT TO THE NEXT EXIT A FEW MIL |