On a September afternoon in Akron, Ohio, a malfunctioning power-folding rear seat trapped and killed a two-year-old child inside a Hyundai Palisade. Four other occupants were injured. Hyundai issued a recall for 69,000 SUVs days after the incident. Our AI had flagged the defect before it happened.
The pattern Sapientiae caught: consumer complaints climbed steadily across the seat-mechanism category while Hyundai issued zero Technical Service Bulletins addressing the rear seats. That silent gap — a rising consumer crisis paired with total manufacturer quiet — is what our Defect Signal Score is engineered to detect.
A composite of complaint velocity, TSB divergence, and injury-severity weighting. Anything above 75 is surfaced automatically to every subscriber monitoring the affected VIN range.
Sapientiae is monitoring every vehicle in the NHTSA dataset right now. If your make and model is climbing a divergence curve, you'll know before the regulator does.